IStay Hotel Ciudad Juarez recensioner

Every time I come back to town I love to stay there and I always get a great experience and service with a smile. The rooms are very clean and comfortable and spacious, great staff friendly and helpful and also the location Is near everything within walking distance from my stay.

Cómodo acogedor y muy muy limpio sin duda volvería, las camas súper cómodas solo si pudiera cambiar algo sería las pantallas que ya están un poco obsoletas

Excelente servicio, muy rápido y buen servicio, lo recomendaría ya que los precios son muy accesible.

Buena la estancia, solo no pudimos cenar, no nos contestaron el Room Service a las 8:30 pm

I appreciate the service that everyone gave us, very attentive, very professional, very clean, if I come back, I will not look for more, I will schedule with you without thinking about it, thank you, thank you, thank you

The Hotel was dilapidated.... desperately needs new carpeting in the corridor. Pool area was dirty. Windows throughout the hotel were dirty. Rooms are in immediate need of remodeling,,,, the sink had a constant leak, not enough hot water in the shower, the mattresses were CHEAP and uncomfortable. Windows are dirty and old and need sound-proofing. Terribly noisy in the morning. Too expensive for the money. Then on top~ I was changed an additional US $10 for whatever reason. Forget this hotel.

The hotel is well located, and is a nice looking building. But, the lobby has the A/C off all of the time so waiting there is really uncomfortable. the hotel really need to change there towels and bedding they are really old, they look dirty. Also the bathrooms look old, they ha a yellowish color al over.

It was cumffy room had air all Day Long, bathroom was clean and the pool was a plus my kids had fun. The bad thing was no fridge or Coffee machine in room for the price and the wifi was so bad i had to go to a cafe to work

Terrible outdated hotel. Dirty walls, dirty floor, dirty bathroom, dirty towels, etc. Very slow internet speed, so slow it seems they are using vintage dial-up internet. To get room service you need to call & call for about 30 minutes to get an answer. Look for better places around the block.

Great service overall had an issue with the restroom but we were relocate at the moment with no issues what's so ever, the receptionist people always with a smile and willing to assist and the breakfast was great.

This place is amazing!!! For those that want to travel to Juarez Chihuhua MX... I highly recommend this beautiful hotel... Next to Sanbors, a prestigious store where you will find nothing but elegance and quality - a bar and restaurant included! Now I want to make a recognition to all employees at ISTAY Juarez Chihuhua MX... All are professional and well educated... The guests are treated like human beings - not like a dollar sign... More like emphatic and and as another member of a family... This place is great for families as well as for events or professionals... Thank you ISTAY!!! TWO NAMES TO INCLUDE ON THIS REVIEW... FABIOLA AND MIROSLAVA... AND OTHERS! JUST TOO MANY NAMES TO REMEMBER... LOL! WITH GRATITUDE, JOSE MONTOYA jmontoya2007@yahoo.com

This is a very basic hotel. If you come for work and being connected is important, do not book this hotel. The cafetería is chabby but there is a restaurant next door which makes up for it. I was disappointed

I stayed for a business trip for a whole week The service was very bad. Reception, it seems like you are begging them for the room.. the room is ok, the bed was very comfy and the space was ample enough for me to work with no issues. the neighbors in the room next door were making a huge party two nights in a row, the eventually put it off when I complained in reception. the room had a window to the pool (which is roofed) so the noise is interesting to say the least.. the breakfast.. wow, here is where I was totally devastated... it says that it starts at 6:00 am, so when I showed up the first day at 6, because I was being picked up at 7am so I could get in time to my appointments.. suprise!!!.. no breakfast until around 630-640am.. and the server was way rude.. I had to endure him for the whole week. I avoided the waiter as much as I could as he had an attitude that I did not neede to see so early in the morning.. this seems an issue in Ciudad Juarez. people that work in the tourism /service industry, it seems are just for a few months until they get another job, so they really dont care about the service... bad service

Solo el joven de recepcion es el primer viaje que nos atiende y de muy mala gana y cara, las chicas de siempre muy bien