ACLAGG
30 januari 2024
We stayed for 4 nights, and 5 days, since day one, Ive requested another room or someone to look at the TV because it didn't work, and the internet was not working in my room, On day 2, I requested the same and they made a notation of it, nothing happened, day three I spoke with another concierge and nothing, I had to go and work at the kitchen or the desk where is the computer in the lobby with my laptop because the internet was not strong enough to connect at my room (room 300) I don't think the staff cares about customers' needs based on the fact that your hotel is always busy due to the business brought from the consulate
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