NH Ciudad Real

Muy buen hotel, habitaciones limpias, cerca del centro y buen trato del personal

Habitación confortable.Muy buena ubicación.

Normal excellent NH standard. Good location for city centre and the Don Quixote / Cervantes Museum (which could do with some texts in English!). Very good breakfast buffet at a reasonable price - freshly cooked if you want eggs etc. Reception staff speak good English.

!!!!This hotel Try to hold the reservation money, don't go to rest, it may cause more damage than me!!!! This hotel doesn't have a very honest side, press the wrong reservation for 2 days, 7-9 May, which is wrong and want to postpone 9-11 May, know the wrong line, inform 2 weeks in advance @@@@@Request to change the date, not let the hotel say wrong Laid by myself xxxxx scary hotel hungry for money xxxxx

The receptionist when we arrived was so friendly and welcoming, gave us some good tips on where to eat and what to see. This hotel has to have the easiest hotel parking I have ever encountered in Spain! So near everything of interest. We didn’t eat in. The room was big and spacious, with a comfortable bed, the cleaning staff were a jolly lot as well. Two little points. The wardrobe (412) only had one sliding door, and the glass in that was cracked, I assume the other had been removed as it had been more badly damaged. The corridor needs brightening up, looks more like a detention centre.

Very unhappy that we could not access the hotel on our arrival due to roads being closed off as the annual carnaval was taking place. We could not park anywhere nearby due to the busyness, so had to drive out of the city and waste away a couple of hours until the roads reopened. Had the hotel had the courtesy to inform us in advance, we could have planned our arrival time accordingly and used our time to better. The hotel was apologetic and did not charge for using the underground car park, but it quite spoiled our visit. On top of that, the superior room was very basic, small and warm, though the bed was comfortable. Breakfast buffet was nicely laid out, but the two staff members were concentrating on a group booking in a side room. Hence the coffee machine had run out, the jug of hot milk had disappeared and there was no bottle opener for the milk shake drink. Once attended to the staff were friendly despite being stretched between two rooms.

Good Beds to rest after a hard journey. A good place to rest after driving so much kilometers and working hard. Near the city center. Very good relation quality-price. NH Hotels always fantastic. The girl at reception was very kind.

A special mention to the staff that runs the hotel in a smooth way for the benefit of their guests. Nothing is a problem for them, making the guest feel at home. Having said that, the hotel is centrally located with good size rooms and clean bathrooms. A fridge with drinks and a safe are available in the room. Breakfast is decent with some warm choices. It was a good idea to have a microwave oven in the breakfast room in case you want something warmer; I miss that in most hotels. If there is a drawback is the hard bed, but it is not a problem at this hotel, but in most NH hotels. The pillow was quite good, though.

Mala atención en recepción, personal femenino, poco cordial, pésima información del servicio ofrecido.