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Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.1
Service9.3
Renlighet9.3
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Negativa recensioner(31)
Berklot
Queen Size-sängrum med utsikt
Bodde på maj 2024
Affärsresenärer
2 recension
8.0/10
Mycket bra
Publicerades 22 juni 2024
The hotel is very nice very clean with an original architectural and rooms so beautiful with a balcony, the inconveniences was the location can’t if you looks for something to eat or to buy outside you may use taxi each time, the automatic closing room doors make a very noisy slaps you can imagine when you are sleeping
Översätt
6/13
Svar från boendet: Dear guests: Hello! Thank you very much for your stay and comments. Looking at your detailed praise, I believe you have spent an unforgettable holiday here. I hope our service and environment have left you with good memories. It's better to have fun alone. I also hope you can publicise it in your circle of friends, but everyone will experience this beauty. Welcome to visit us often!
Steve_B
Superior-rum i kingsize
Bodde på maj 2024
Affärsresenärer
10 recension
9.5/10
Otroligt
Publicerades 26 juni 2024
Have stayed before and will stay again. Very comfy bed and room was good size. Staff friendly and helpful
Översätt
6/10
Svar från boendet: Dear Guest: Hello! Thank you for staying at Cixi Hangzhou Bay Hotel! We have received your sincere comments on the hotel. We hope you will continue to support us, and we will continue to improve our service quality!
DAMIR NB
Exekutivt rum med sjöutsikt(queen size-säng)
Bodde på jan. 2024
Annat
1 recension
3.5/10
Publicerades 12 feb. 2024
The quality of the materials used in the rooms and the cleanliness are definitely at a level that will not even reach the level of a 3-star hotel.
i have booked a room with a lake view for a weekend break,unfortunately the room was incrediable loudly . The room lake view is definitely a puddle in the public pedestrian area
Room service is definitely not at the level of a 5-star hotel , the presentation of taste , the food is cold, and the quality of food materials served is very ordinary and bad
The level of foreign language communication at the hotel is very bad, and when you try to reach the reservation by phone, they sarcastically start passing the phone to each other in a panic.
Shortly , if you are thinking of a quiet staying plan where you want to stay alone with yourself to relieve weekend fatigue, I definitely recommend that you cross this hotel off your review list, otherwise you may have to check in like me and check out a few hours later.
Översätt
Svar från boendet: 尊敬的客人:您好!感謝您選擇入住慈溪杭州灣大酒店。我們非常抱歉得知閣下入住期間服務沒有得到保證,對於造成的任何不便之處,請接受我們誠摯的歉意。我們一定會將閣下的反饋轉達給相關部門經理以杜絕類似情況今後再次發生。期待您再次光臨,我們將繼續為您提供優質的服務。
Michael
Superior-rum i kingsize
Bodde på sep. 2024
Affärsresenärer
8 recension
9.5/10
Otroligt
Publicerades 22 okt. 2024
Good hotel
Översätt
Svar från boendet: Dear guest: Hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose Hangzhou Bay Hotel again, whether for business or travel! Sincerely looking forward to your visit again!
Garza Malacara
Rum Executive Queen
Bodde på maj 2023
Affärsresenärer
3 recension
10.0/10
Enastående
Publicerades 21 juni 2023
Service is quite good and location is very convenient
Översätt
Svar från boendet: 感謝您的入住。我們將一如既往、不斷努力,關照好每一位客人。期待您和家人、朋友常來!
Svar från boendet: 尊敬的客人:您好!首先非常感謝您抽空與我們反饋您在入住期間的感受。對於您在下榻時產生的不愉快我們深表遺憾與歉意。請您相信,我們高度重視您所反饋的任何意見及建議,並已與有關部門進行溝通,定會不斷完善服務質量,認真對待您所提及的不足。杭州灣大酒店一直堅持以客為本的待客之道。我們由衷期待您的諒解,同時再次感謝您選擇入住杭州灣大酒店。期待您的再次光臨,並感受到我們的改進。