Dedeman Cizre Hotel

We spent an excellent time at Dedeman Cizre. The hotel offers excellent amenities, including a good gym, relaxing spa, traditional Turkish hammam, and a beautiful garden pool – exactly what you require for relaxation and comfort. What actually made the experience worthwhile was the director of the hotel, who was extremely helpful and professional to us during our stay. His dedication and personalized attention are the reasons why I would visit Dedeman Cizre again. The hotel is also near the Iraqi border, which also makes it a suitable option for business as well as travel in the region.

I checked the hotel prices online on May 4 at 11:30 pm it was $90 but I was not able to book due to a credit card issue. They tried to scam us when we arrived there at 12:05 am on May 4, 2024! We asked for the room price the blonde professional lady told me that the room for two people was $130 I asked her if she could give any discounts and then she called someone named Mesud, she told him that a group of tourists from Iraq are here, it was on speaker and it seems Masud was so happy and I could understand he was telling her to give them the highest price. I talked to Masud in Kurdish and he told me that the price is $120 for each person! 4 Person= $480 I asked him what he was talking about she just told me $240 for all! He thought we didn’t have credit cards and didn’t know much about hotels but I did not listen to him and Checked their website and booking app again and the price for one room was only $90! I told them I would book online from your website but if you could change the date after booking because it was after midnight and I could not book for May 4 Time passed to May 5 12:00 am I asked them if I could book for May 5 and then they change it to May 4 the Blonde lady told me that's totally fine we can do that! Mesud told her No we will not do that and we cannot do that because of the system! It would be very shameful if the Dedeman Group could not change the booking date! I asked Mesud can give me Dedeman number or email but he did not agree and I told him that I would contact them for sure and give you a review online. He got scared and finally, after two hours sitting in the lobby we agreed to pay $200 for two rooms but he still scammed us for $20 according to their website booking prices! I have been to this hotel many times when it was Divan and their staff was very welcoming and professional but after I met Masud I decided to not visit Dedeman Cizre and another Dedeman in the country.

I stayed for one night at Dedeman Cizre. The hotel is luxurious, modern and comfortable. It stands out in the whole area, as Cizre is less developed compared to other places in Turkey. The rooms are spacious, modern and comfortable. The breakfast is a feast, of fresh and high-quality products. I had no chance to interact much with the staff, but they seemed quite professional. The location though is a bit far from the city centre, not a walking distance. Highly recommended if anyone is in the area.