Logis des Trois Massifs

We had to stay in this hotel due to the road closure because of land slide on the way to our ski resort. On departing I left my bag in reception, on realising this about 30 minutes in to our journey I called and they said they had the bag and would put it behind for us to collect 6 days later. On collection of the bag (a clear hard bag) I noticed items were missing, I spoke to the reception staff and he said he will get the manager, the manager refused to come out and speak to me.... guilty???. Over £150 worth of goods have been taken from this bag and the manager won't come out and speak with me. They have cctv at reception and my bag would be clearly visible being full on check out and half empty when collecting it. Yet I am being told maybe I 'forgot' what I had in there. I know exactly what I had in there as I packed it and know exactly what items have been STOLEN!! I would not recommend staying in a hotel that clearly has staff that think it is acceptable to steal customers personal belongings. Avoid this hotel at all costs, as they clearly don't have great customer service or trustworthy staff!!!

The hotel is easy to find with ample free parking. The staff are friendly and speak good English. The rooms are large, comfortable, quiet and well appointed. The restaurant serves very good food and is good value. The manager was worried about the security of our motorcycles as theft of British registered bikes is high in the area. He moved his car soo that we park our bikes out of sight at the rear of the hotel. We both had an anxious nights sleep as we were worrying whether the bikes would still be there in the morning (they were). This hotel makes a great base to explore Grenoble, Vercors and Rhône Alps.

Hôtel bien situé, grand parking, accueil sympathique et agréable, chambre spacieuse et propre mais froide, le chauffage peine terriblement à réchauffer la pièce, salle de bain propre. Le dîner est servit dans des boites de conserves en verre…rien n’est préparé sur place et aucune info, en ce sens, n’est donné au téléphone au moment de la réservation. Les portions servies dans ces boites de conserves conviennent à un enfant de 10 ans mais pas à un adulte…..et quand on le fait remarquer, le service devient froid et limite agressif. Bref……si on veut une vraie soirée étape avec un vrai repas…il faut aller ailleurs. Le petit déjeuner est correct mais sans plus. Cet hôtel a une prétention très exagérée.

Hotel choisi pour son emplacement. Il est vieillissant mais on sent une volonté de le maintenir. Chambre très propre, literie très très bien, équipement propre et en très bon état même si leur design reste ultra basique. Ouverture 24h24. Parking disponible. Le seul petit point à ameliorer: produit au petit dej industriel , vaisselle en partie en plastique et choix limité. Mais on trouve quand même le classique. Le prix reste assez cher. Mais je reste très satisfaite de mon sejour.

sosta di una notte di ritorno da un viaggio in Borgogna. stanze piccole ma pulite, check in/out rapido e servizio efficiente; colazione a nostro parere buona. abbiamo mangiato al ristorante a prezzo medio. parcheggio gratuito. prezzo adeguato

Très bonne étape lors d'un voyage d'affaire. Tout est parfait dans cet établissement, cuisine, accueil, environnement, piscine à disposition. Hotel situé au calme, facile d'axés avec parking à dispo. Chambre bien agencée avec très bonne literie.