Premier Inn Cleethorpes

Excellent stay at this hotel 10/10 staff friendly room spot on carnt fault it ! enjoyed our stay breakfast was good will be back just what we needed a lovely weekend break Thank you 😊

The hotel is well placed, great sized car park, nice rooms. We stayed in 217 and the air-conditioning worked a charm in the 30 degree heat. The room was clean and tidy (although the toilet roll needed refilling). In all the room was what we expect from a Premier Inn. Breakfast was great in the restaurant next door. The service on arrival made me regret booking and consider whether I ever want to stay with Premier Inn in future. Check in is 3pm. We went (as per the email received that morning) to see whether an early check in was possible. I was happy to pay. The lady at reception on Sat 21st June didnt take my name, didnt check the booking and said there was no chance of an early check in. I applaud her psychic abilities. How did she know without checking? It was 1:50pm! I explained we were desperate for a bathroom and was there one we could use before check in and was told 'no its out of order' and to go to McDonalds down the road. My child has a physical disability which meant that wasn't an option. Fortunately we went to the little railway station over the road where we got to use the bathroom with dignity and enjoyed their hospitality. Great hotel, but that lack of service was shocking. Dont recommend sadly 😔

Stayed at Cleethorpes premier inn last week and I don't even know where to start! It was amazing! 5 star service at all times. Checked in at the desk by Tom who was very thorough, pleasant, and efficient! Tom also served us in the restaurant and the service, again was exceptional! His service was 100% throughout and he eased the stress that we had encountered on our journey! Our room was such a spotless, fresh area! It was one of the best experiences I've had at a premier inn and I will definitely be returning! Thank you!