Premier Inn Cleethorpes

Excellent stay at this hotel 10/10 staff friendly room spot on carnt fault it ! enjoyed our stay breakfast was good will be back just what we needed a lovely weekend break Thank you 😊

Had a fabulous stay thank u so much to the helpful friendly staff 😁

As usual, our stay at a Premier Inn was comfortable. However, at this particular location (Cleethorpes) the lady on duty at the reception clearly didn’t want to be there. She seemed rather miffed that we had arrived and needed to be attended to. The were no welcoming words. The price she offered was more than the online price so I asked if I could sit in the foyer and book online. ‘Suit yourself,’ was her curt reply. We asked for a quiet room and she allocated one. We checked if this was a quiet room. Her response was ‘Reasonably.’ Just a couldn’t care less attitude. On leaving the next morning she was on duty again, in the foyer, when we handed the key card in. No comments such as ‘Good morning; thank you; enjoy your day….’ Just totally disinterested in her role. I think some staff training is required.

Regularly stay in Premier Inns and have been to this one before. The room had all the usual facilities and was clean. Our air conditioning unit control panel had part of the panel missing so it was virtually impossible to control the temperature. Staff at the bar at night and at breakfast seemed to be working on their own, but despite being busy were very friendly and helpful. Staff on reception could be more friendly. We left the hotel and the two staff just looked at us. No acknowledgement, smile or goodbye which I find strange for someone working in a front line customer facing role. Will continue to stay here in future as it is handy, has free parking and was very good value. A short training session on how to meet and greet customers would not go amiss. It's the little things that do make a difference.

Jo was very kind and extremely helpful with moving rooms for us. She is doing an amazing job at keeping the place running and everyone happy. Had a fantastic stay, would highly recommend staying. Thank you again Jo!

Was working in cleethorpes and stayed here. It was a very warm welcome and I ate im the restaurant every night. Food was amazing. But the highlight of my time here was the friendly staff. To mention my new found friends Evie, Maia, Morgan and Dan. They was very welcoming and made me feel so at home. I work away all the time and stay at premier inns week after week. This is by far the best stay I’ve had in a very long time. Thank you guys I will miss you