Hampton Inn Clinton

Room was clean, service was great/friendly. Breakfast was good with good variety but on top of all that, April at the desk went above and beyond when I realized after driving 3 hours away, that I was pretty sure I had left my iPad sitting in the bed. She stopped what she was doing to go up and get it and call me back to verify she had it safe and sound. Then Walt took the time to ship it back to me the following Monday and call me again to assure me it was on the way! Great/honest folks, who care! It doesn't get much better. Many thanks to everyone!!

Beautiful accommodations, immaculately clean, nice big shower and the bed is SO very comfortable! Well worth it! Might add a bathroom fan in the next remodel. ……………………………………………………………………………………………………………………………………………………………………………..

I was there for a funeral which is hard to go to, but it was nice to relax at the clean hotel and greeted with very nice staff. I needed that. I wish I had more time to use the pool but maybe next time I will be back for a family fun trip.

We were in town for State 8U Baseball- Jojo was the front desk person. She was extremely helpful and very kind. We had friends staying at other hotels who had issues. We’ll book here when we need to be in town again. It was also close to a fantastic restaurant, Lucille’s Roadhouse

My reservation was cancelled as I tried to book in. The booking was done through *******, and I was told that no 3rd party bookings are allowed. So here I am, over 18000miles from home only being told this now.... I had 2 choices, either find somewhere else or book another room (remember, this has been paid for and I now have try and claim a refund). We booked another room because of time and also not knowing anywhere else, it was Clinton after all. I let my travel agent know and he was surprised as this is the first this has happened to him. When he contacted the hotel, he got a totally different story from a different person... The room was nice and big, but the bed hadn't been made properly, nor the linen changed from the previous occupant which made for a very uncomfortable night. The noise from the other guests was awful which is not the Inn's fault, but just added to a restless night. The two washing machines didn't work on the 2nd floor but 3rd time lucky, we managed to get a machine on the 3rd floor to work. Just frustrating after a day's driving. They did however recommend a great restaurant. I just think there must be better places to stay.

Was recently passing through TX on a trip and stayed the night at this HI. It didn't start well as I entered the room and after a few minutes heard fairly loud music (at 1:00 AM). Turns out it is the outside drive up music that Hampton Inn greets you with. I called down to ask if it could be turned down and the front desk said they did not have control over that. (Hard to believe) She offered to give us another room. We had booked a double room and so walked into the new room and it was a single bed. I called down again and she offered to give us two rooms. I accepted. Woke up, got in the shower. Shower head was dysfunctional. The water barely came out. Wasn't a real shower. Next I went downstairs for breakfast. Bad! The fresh fruit appeared spoiled, there was NO hot food (for at least 20-30 minutes), and so I had some OK oatmeal. Seeing as the rate that night was $168 ($155 for Hilton Honors Members), I thought that was high. I called the front desk from the road later to share my experience and this was their response: 1- The music didn't seem to bother the other guests 2- They gave me 2 rooms for the price of one. Not true. They had to because the room I paid for was not usable. 3- Regarding the shower the manager said sometimes in the mornings when everyone is showering the water pressure is low. Or it could have been calcium deposits in the pipe which the maids can't control. At this point I could tell I was getting nowhere as the manager somehow blamed me for poor maintenance and inadequate management. There you go. My experiences with Hampton Inn's are usually excellent. This was an exception. 3-