Country Inn & Suites by Radisson, des Moines West, IA

Staff was friendly and accommodating.. requested an early check in and they came thru… also very clean

We were pleasantly surprised with the updates in the lobby but were a little disappointed with some stains and damage in our room, not a big deal at all, it didn’t effect our stay. Overall the stay was nice, the room worked well and it was bigger than we expected. The only negative thing I could say was the staff on Saturday and Sunday were not very friendly or helpful. We called and asked for towels Saturday night and I was told I had to come grab them if I wanted them, I’ve never had that experience at a hotel and Friday night when I called an asked for an extra blanket the guy brought it up for us. The lady at the front desk Saturday and Sunday seemed very inconvenienced by her job but I will say staff Friday at check-in through our blanket request at 11 were great, super friendly, very helpful. The breakfast was also pretty good, stayed refreshed and the eating area was cleaned well. The pool was also really great, the hot tub is huge and everything was clean with towels stocked well.

Not updated Dated facility. For the cost and using the Radisson name, it was rather disappointing. Not real appealing. Shower floor was pretty dirty looking. Bottom of bathroom door was damaged.

Convenient for where we wanted to go and close to cracker barrel. Room was great breakfast good usual choices. Pool and hot tub were great lots of towels. Would stay here again.

Stayed here a couple nights. Rooms were clean, beds comfortable. Nice free breakfast buffet ea day.

Great place to weather the storm. Warm and inviting atmospheres. Staff was friendly and supportive. The temperature of the room was difficult to regulate, I went from to cool to too hot quickly.