The Interlude

Superb! It’s not in the tourist part of Melbourne but that’s not why you come here. It’s a great hotel experience and unlike anything around. Service was great, accommodation was clean and comfortable. Food was quality. Perfect end to a trip in Melbourne.

Great concept and the rooms are well done, some staff were ok but check in staff are shared between Adina and Interlude, they weren't helpful or knowledgeable. More than once when we asked questions, we were sent to someone else who then also may not have answers. Biggest disappointment was some things are very different to what's advertised. We were looking forward to enjoying time in the well-advertised Olivine Wine Bar, well too bad, despite it being advertised as a highlight and open 7 days a week (opening days have changed since we were there, not before) it wasn't open. Interlude had no food or drinks available for the evening we stayed. We had to leave Interlude and go to the fast-food outlets in the external complex. We could exit Interlude and access the fast-food outlets from an internal complex door but to re-enter Interlude we weren't able to use the same door. Apparently for security reasons, so we had to exit the complex and walk back via dimly lit foot paths. Clearly the security being considered when this decision was made was not the security of paying guests. The pool was advertised as exclusive to Interlude guests and 35 degrees, it was not exclusive, no private time as advertised and speaking with another person there he'd measured the water temp as 27 degrees. It was cold. Breakfast was very good, great service and good food. All in all, a great concept very poorly executed and very little concern for providing what is advertised to the paying guest.

This place is so beautiful it’s difficult to comprehend the history of what was once one of Australia’s most notorious prisons as it’s now been fully renovated into this amazing hotel. Everything about it so aesthetically pleasing. The converted cells that are now suites with all the mod cons. The basement now an incredible pool along with common areas becoming a fabulous wine bars with old cells now booths to have an intimate dining experience. The staff are wonderfull. Big shout of to the lovely Maddi who was our designated host, and also hosted an additional add on called Place of Time, were you sit outside in the old exercise yard and sip red wine, eat yummy cheeses whilst she goes through the history of the prison and the surrounding areas. Food was delicious in the wine bar and cocktails yummy. We had a bit of an accidental overcharge but Natasha on the front desk sorted everything out admirably and promptly. The staff are all so friendly and appear to genuinely love their jobs. We’d definitely love the chance to come back soon. Thank you.