Gästanvändare
6 oktober 2024
We used to stay at this hotel on a regular basis when in town to visit relatives but hadn't been here for more than 15 years. We were curious to see if all of these bad reviews are true. Location-wise, this hotel is only about 20+ minutes from Inner Harbor, the convention center, and the sports arenas. Price-wise, Embassy Suites is about the same, but with an ample self-parking lot ($12 for overnight parking at the time of this review). There's a ton of shops and restaurants within a short drive or walking distance (the roads do get DARK at night). Our stay was mostly pleasant. The rooms aren't the fanciest, but they're clean and comfortable, and with a pull out couch in a separate living area, they are ideal for a traveling family. The towels were clean and soft, there were some toiletries provided (shampoo, conditioner, liquid hand soap, body wash, etc.). The rooms had plenty of USB ports as well, so you can charge your electronics from different areas of each room. The temperature was comfortable and the tvs worked fine. The only issues were: to-go coffee cup with lids that were too small and our door kept getting stuck, making it difficult to enter or leave the room. The complimentary evening social hour was a nice touch (lots of happy and relaxed guests sipping drinks and conversating), and the breakfast buffet was very satisfying, with a sufficient amount of hot and cold choices. The made-to-order omelets were great! The staff were very friendly and accommodating, attentive to any concerns. During my stay, there were a lot of business travelers, and I overheard many of them say that the this Embassy Suites is their go-to hotel. I saw some happy families here as well. I was told by a member of the staff that this hotel can get pretty crowded during the summer months. I can't rate the pool, as we didn't use it during our stay, but I know it was functional. One of the four elevators was out of service, but the one next to it was working, and the two near my room worked perfectly fine. Other than that crazy difficult door to my room, I have no complaints about our stay. If you're looking for the Ritz, stay somewhere else. If you're looking for a clean and comfortable place to stay with a good value for your money, look no further!
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