Cariblue Beach and Jungle Resort

Photos of the rooms make it look amazing but this property is run down. To be fair, there is considerable work being done to update several areas around the property. Unfortunately that meant a lot of construction to weave through while walking around the property. Food and pool area are good. Staff are hit or miss. Some are amazing (Francisco), and others ambivalent. One receptionist (Natalie) who was helping us book a tour through the hotel never contacted the tour company. So we didn’t get to go on the one tour we wanted before leaving. Grounds are pretty and beach area is nice. The hotel advises you not to drink the water from your room and they provide a glass container to go get water from public areas for your room, which is a bit inconvenient.

Super hotel in the jungle. Very nice stay. We had a family room just across the steet of the beautiful beach. The hotel is in very nice quiet surroundings with a lot of birds, butterflyes, monkeys and sloths. The staff is always very friendly and heldful. In total a stay worth to remember.

We have traveled all over Central America. We are not high maintenance travelers. On arrival, they had lost our reservation and "upgraded" us to a bungalow. Staff also made the mistake of talking in front of us not realizing I speak Spanish and it was clear they were irritated to have to do something. The room we got had no functioning toilet. I went to the front desk to let them know. They reached out to move us via Whatsapp which we did not know was their means of communication, so we didn't see it until the next morning. In the morning when I turned on the shower, I was electrocuted when I stood in the water and had my hands on the faucets. That's a first for me in world travel. I was not pleased and we went to the front desk, but there is no one there until 7 am. They moved us to another bungalow. That one did have a functioning toilet and a non-electrocuting shower, but it did not have a drain stop in the sink which became a problem because at 5 am the following day, we discovered an enormous scorpion in our bathroom sink. My husband went to look for someone but there was no one there so he found the parking guy who kindly came in to look for the scorpion. The scorpion had disappeared, but they ran the water and up crawled the scorpion from the plumbing and the very nice parking attendant removed it. Then the giant cockroaches began crawling from the bathroom sink and that was it for me. We left. Wait staff is great, front desk not so much.