The Palms at Coco Beach

Awesome pool, good common areas but terrible room. Room was too small, beds were extremely uncomfortable, sheets were dirty and the walls were extremely thin with no sound insulation.

El hotel está muy bien situado junto a la playa. La atención del personal fue fantástica, dando incluso recomendaciones buenísimas de actividades por la zona. Lo mejor… la piscina, que está abierta hasta las 9. Recomendación 100% si vas a Playa Coco

We stayed here for the final night of our trip. It was relatively cheap and because of the price and excellent location, just a minute from the beach, I would recommend this for the budget conscious traveller. It is old and needs a fresh coat of paint in the rooms and some updates to the furniture. The rooms are also tiny. However, there is a pool that we enjoyed cooling off in. We were the most concerned about bugs getting into our room at this hotel because of the cloths covering the shower and sink drains and the age of the building. However, the room was sparkling clean and we enjoyed sitting on the balcony. We could also hear the music from the bar and people talking in the hall, but everything quieted down around 9pm. Breakfast is included and there are a handful of options. The gallo Pinto was good, but not the best we had at a hotel during the trip. Even though breakfast doesn't start until 7 am, the staff put out coffee and water for guests at approx 5am. The staff are very friendly and helpful. Our room was even ready two hours before check in, though I don't know if that would be the case during high season. This hotel benefits from its low price and great location and for those reasons I would recommend it.

Their promotional photo shows a beach scene and adversities “only steps from the beach.” Our room was not on the beach, not steps away. We were about a block from the beach and had to cross a street to get to it. Our room was small, crowded and on a busy, noisy street - only about 4’ from the window to street. The doors to rooms had skull and crossbones carved into them. We checked out after one night (got in too late to look for another room). Found a spacious, clean room for about same price on the beach the next morning - Cafe de Playa. The Palms refused to refund our payment made through *******.

The property is quaint and well kept, centrally located within walking distance to everything….including steps from the beach! Everything is well maintained and immaculately clean, with consistent WiFi and excellent AC in guest rooms. The pool area is a sublimely relaxing space and the restaurant menu serves something for everyone’s palate. **BUT** what makes The Palms so genuinely special is its staff. Every staff member is friendly, knowledgeable and goes above and beyond, adding personal touches to the customer service they provide, especially Ileana at reception and Chris in the dining/bar area. Huge thanks to the entire team for a fantastic stay. PURA VIDA!!

I’ve stayed here twice and both times it was a good experience, the pool and the pool chairs are amazing. Good breakfast too.