Gästanvändare
27 februari 2023
This is a superb hotel right in the centre of Coimbra, on the pedestrian mall, a short walk from the train station. The beds live up to their reputation, the room was wonderful, luxury shower and bathroom. The breakfast and afternoon tea were exceptional, served in a beautiful dining room near the top of the building. Even better than the room and meals are the staff. They were unfailingly polite, helpful, friendly and available. I cannot praise the staff highly enough. When a piece of my property was left behind, the staff went to extraordinary lengths to return it to me quickly. When that failed (Portuguese postal system !#!) it was mailed to my home in Australia. All the time, the staff kept in contact with me via email to let me know the progress. Also, the staff were extremely helpful and courteous when offering suggestions for restaurants and other activities. There is a lovely rooftop area for drinks, unfortunately closed during our stay due to poor weather. I would love to return to this hotel.
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