Royal Atlantis Spa & Resort

Royal Atlantis spa&resort I had best experience to stay in this hotel along with my family nice and clean room every day different menu of food choices on the beach they make fresh diner kebab ice cream whatever you want all inclusive worth for your money hotel management and staff are polite and helpful they helped me found my lost bag outside of hotel with cash passports etc also this young man Uğur deryalar who organise excursions in Royal Atlantis spa&Resort is very professional kind helpful overall it was best experience to stay in this hotel thanks

The hotel is a really mixed bag… clean but lacks a lot of the basics - The air conditioning isn’t turned on and they refuse to turn it on. I suspect it doesn’t work and they keep telling you it’s not warm enough to have on. I had to really push to get a fan for my room as I can’t sleep in 20 degrees at night. That’s a hot evening for me. - There are no irons in the room and they refuse to give you one. Instead you have to pay laundry to do the ironing. 10 items cost us 20 euros ! - The food is cold and not the best. Really need to have microwaves so you can heat your food. Also there a ridiculous long queues for dinner and except to wait 15- 20 mins to reach the buffet bar! - Finally this is a German resort and there’s nothing wrong with that but the staff speak little to no English so it’s quite difficult to get help or answers to basic questions. Sometimes it feels like staff are being short/ rude but it’s a language barrier and it does make you feel like an unvalued guest. Ok but more 3 star than 5 as suggested. - A huge hotel and takes a good 15 mins to get from our room by reception to the beach. - Beach area is small and a tad overcrowded. Beach bar does serve a good hot lunch - We went all inclusive and no snacks are provided outside of meal times which is disappointing. I’m sure there are better hotels and would recommend trying somewhere else.

Hotels was clean bed was comfortable but the room was very basic. The mini bar what mini bar is that is that the fridge in the room filled just with water. The food was cold never had one hot meal. Staff were really nice and worked hard. The private beach needs some work and improvements. Staff can not speak any English. Result the weather was good. Would I return most definitely not. Not a 5 star resort.

We arrived here at around 2am after a long flight and travel to hotel a family of 6 ordering 2 rooms prior however we were told upon arrival and check in that the rooms we reserved would be in complete separate blocks from one another we were told that because it was ‘late’ that’s the reason why they didn’t have the rooms available. To which we said that our rooms were reserved for weeks/ months prior so that excuse really wasn’t good enough as they had plenty of time to prepare and should’ve been aware of our arrival time prior anyway. They agreed to give us two rooms for the meantime in the same block different floors (for the night) we ended up staying in the one family room (for 4 persons) all of us as we were not happy being separated from children. We were told to come back the next morning after breakfast around 11. The next morning the lovely manager at the front desk gave us rooms a couple of doors from each other and they also kept us in one of the family rooms which we didn’t plan to be in which allowed us plenty of space. The normal rooms were a little on the smaller side. The fridges were stocked with still and sparkling water and a very sweet kind of children’s juice no cokes/fanta/sprite etc like I’ve had in other all inclusive hotels. The food was okay, a little repetitive at times. It was a novelty to see a different type of meat or dish on the menu. In between meal times they only offered warm drinks, bar drinks and sweet pastry’s and cakes/waffles and ice cream which again were very repetitive (I suppose great for the kids). The pastry’s weren’t very tasty at all very bland and mostly dry, hard and nothing fresh. The drinks were not very consistent as sometimes you’ll get Coca Cola and other times it tasted very watered down (same with sprite and Fanta). House keeping wasn’t consistent either some days they missed our room completely so for the next few days we had to remind them that we needed our rooms cleaned. The beach food was good and offered a good alternative option to what is served in the dinner halls. Overall staff were okay very few of them speaking English however the occasional English speakers were able to help and most members English or not were friendly. We enjoyed our stay sadly the weather wasn’t great (April) so the indoor pool and sauna was a huge asset to the hotel we made the most of our trip as much as we could however there were just a few missing touches for what we believe a 5star hotel should be.

Save your money and book elsewhere. From the moment we booked in, we got allocated to a room where the ceiling was slanted so you would bang your head on entering. It was an incredibly small room whereby they joined two single beds to form a large bed. The room smelt musty and had flies everywhere as well as spiders. It looks incredibly outdated and the netting and curtains were filthy. The AC does not work but luckily it wasn’t peak heat. The toilet flush stopped working, however this was rectified by the technician after informing reception. The food is okay considering it’s buffet. However, several times i asked for water and did not receive it, despite the fact the waiters are supposed to bring this to you and there is no other way of getting water. The glasses used for water were dirty and the water smelt in the same glasses so whether the issue was with the glasses or the water, i do not know. Cannot fault the entertainment team, as they tried their best. After staying for 2 nights, i booked my flights to return 4 days early. Considering i have ventured to Turkey over 15 times, it is safe to say this is by far the worst hotel i have ever stayed in. I will definitely not be returning. Do not be fooled by the photos and reviews like i were as it looks like the majority of them are fake.

Great vacation, smaller but clean rooms, excellent food, friendly staff, sandy beach with a gradual entrance to the sea. Compared to the hotel, there are huge shopping opportunities, we bought a lot of high-quality clothes. I recommend the hotel.