Alba Royal Hotel - Ultra All Inclusive -Adults Only (+16)

We spent 2 weeks (Nov/Dec 2024) at Alba Royal) Overall, it is a very nice hotel, in front of the beach Perfect cleaning, huge swimming pool, nice spa, good service, wide food variety, nice drinks. I recommend this place with no doubts and would gladly come back again 😊

This hotel is most definitely not a 5 star hotel it is barely scraping a 4 star rating in my opinion. The grounds are vast and well kept but unfortunately wherever you are around the grounds and including the restaurant terraces you are forever engulfed in a puff of smoke. So if you think you wish to enjoy a lovely lunch or dinner outside think again. The WiFi is useless as if you want it in your room you have to pay for this service. The beds are very uncomfortable with wafer thin pillows, but of course at a cost you can make your preferred selection at a fee from the pillow menu. The Gym is very basic and equipment could do with an upgrade. If you use the Soa and buy a service be prepared to be hassled to buy more as they will insist. The greeting at reception on arrival is not what I would expect for a 4 or a 5 star hotel staff speak very little English and have no idea on how to address guests upon arrival unless they are German of course. Prior to my arrival I sent several emails with a special request all of which remained unanswered. If you have a late flight don’t even think of asking to pay for a late checkout I wax told by the receptionist in broken English to wait till my leaving day and ask again then. When I did after having been made to wait for a while and after she asked the Manager who was standing next to her, I was told that unfortunately there was no option of a late check out, would have been nice if the Manager himself had bothered to take the time to speak to me. Concluding it has taken me three visits to finally realise that I shall not be returning as I left totally exhausted and in need of another holiday to recover from this one.

We stayed at the Alba Royal for 10 nights. A very clean hotel, and pool area. The room was good with excellent air conditioning. Spa worth a visit. Good selection of food. Service free m the staff was excellent- special mention to Isa who was very friendly and nothing too much trouble. The entertainment staff were great. Pool party and a party with the 2 other Alba hotels a real bonus.

Positives, wonderful staff, so happy and helpful. Fantastic selection of food. Nice good size room level 5, although the sea view was marred by wall when sat down. Fantastic pool, kept nice and clean around it. Close to sea. Negative too geared up for Germans! Some very rude and arrogant, moving towels and pushing in. Expected to pay for wi-fi in room which is unacceptable for an expensive holiday. It was in bar areas and pool side.

Beautiful location,food was outstanding. Sad that not all the staff are friendly & smiley towards the English but the staff who did were amazing. Mali was always on point and bubbly. Room,pool & restaurants were immaculate . Not many English guests ,so the Germans were very rude & ignorant making us feel like 2nd class guests,pushing in ,removing our belongings off sunbeds & throwing them to the floor (Disgraceful behaviour). Entertainment was mediocre. Disco was not open. It was very boring for guests who are under 70 to be honest. Due to the hotel favouring German clients I will not be returning sadly.

We stayed at this hotel in August 2024, and had a lovely week there. The food was consistently delicious and the pool was warm. The staff were attentive and friendly, and it was well worth going all inclusive. Sadly there was one major negative. The constant "boom boom" beat of excessively loud rave music. In fact at times one could lie by the pool with one's ears being assaulted simultaneously by 3 different tracks from the bar, the poolside, and the hotel next door. There was no escape in the room, and sleeping before 11.30pm was impossible. Lovely hotel, somewhat spoiled by its clear ambition to replicate the excesses of Ibiza or Majorca. Not a destination if you are looking for a relaxing environment.