Freycinet Resort recensioner

Svar från boendet: Thank you for your review 220ccoffey. I'm glad you enjoyed your stay and the food. The views are amazing and I'm glad you made the most of your time here. Hopefully you will be able to come back one day!

Svar från boendet: We are glad that you had a happy staying with us, and also thank you for your understanding about some construction works here. We are repairing and improving our road which was damaged due to past years' wet season, we are aiming to complete this work within this month, then our guests could have a much better and safe road when visiting us. We are also in the last step of landscaping works for the reception area, and hopefully get eveything completed before Easter holiday. Looking forward to welcoming you back again in the near future, and trust you will have a much better experience then.

Svar från boendet: Thank you for your review.  1. We name this type of cabin as Ocean View Studio, not Ocean “Side” Studios, because they are located at the highest point of any private land in this area to give you the unblocked view, and our website clearly describes our location is at the top of Mount Paul, we never said we are next to the beach etc. so please read our information clearly.  2. Our website clearly lists different types of cabins with seperate descriptions and photos, so there is no reason guests booking the Ocean View studios based on the Hazards View Retreat, there is no way to mix them up. Actually the studios have ocean view to Friendly Beaches, the Retreats have view to Freycinet National Park & The Hazards, we have no idea how did you mixed them up? One view is ocean, another view is mountain, totally different.  3.It seems you did some search about our history, they you should know previously it is a self-contained business, no restaurant, no breakfast, no art collections, no playground, no sculpture garden, no reception staff, no lounge, no landscaping etc. which all added after the re-branding. Not to mention, Half million upgrade to the Hazards View Retreats, Half million upgrade to the lounge, million upgrade for the road, infrastructure. We appreicated your study about us, but may be a little bit more?  4. Before arriving, our staff send email to all guests to introduce food options and locations with a map, it is totally free for guests to have dinner onsite or offsite or take away from outside, and all guests totally understand our location and 4km private road from the highway to the buildings, we cannot see why you complain 8km round way.  5. Yes, the studios are 1-2 mins by walking to our restaurant, actually a lot of guests love this, as they can walk to our lounge and restaurant to enjoy the drink and dinner but without worrying about driving after drinking. Maybe you will complain again if the studios are location a little bit further from the building that you cannot walk to the restaurant? Not to mention, your bed and deck facing the ocean side, uninterrupted from any building or people.  6. Thank you for your photos, but why not add some like you had the ocean view from your bed, unblocked view from your deck?  Our website provide all necessay information to all guests, we suggest you have a look before making the booking, it will benefit for all of us.  Enjoy your trip in Tasmania!

Svar från boendet: Australia is the most successful multicultural society in the world, we were a little bit shock to hear your review here. Our website has detailed information about our restaurant. Maybe you need to rethink your holiday option in the future, ready the information, don't book something you do not like. Not everyone refused to accept news things like Japanese cuisine. Tasmanian experience is about the local fresh produce & seafood, it does not about if it is Japanese cuisine or "Western food" in your mind. We provided microware as an extra facility to Studio guests, actually we do not even advertised any cooking facility anywhere for our Ocean View Studios, please don't complain that you did not get more, as you have already had more than we officially listed for the Ocean View Studio. Not to mention, if you like a kitchen and a more luxury cabin, please spend $150 more to book the premium Hazards View Retreat! You cannot pay for an entry level Studio but asking for the luxury level Hazards View Retreat. Wish you could enjoy your future holiday elsewhere!