Courtyard Köln

I was extremely disappointed with my recent stay at this Marriott property. The housekeeping service was far below expectations—staff knocked on my door at around 8:30 AM and even attempted to enter, which I found shocking. They repeated this intrusion at 10:40 AM, despite the early hour being unreasonable for housekeeping in most hotels. Additionally, the lack of attention to cleanliness was unsatisfactory. The kettle in my room was visibly dirty, making me question whether proper housekeeping procedures were followed at all. For a reputable brand like Marriott, this level of service is unacceptable. Unfortunately, due to these issues, I cannot recommend this hotel and will not be returning.

Toilet is small, sink is small, no slippers or accessories unless you ask reception. And there is no refrigerator in room. Besides, air conditioning is so weak. Price expensive compared to with others unless you are really prefer to stay in this brand hotel.

It's a great hotel and the staffs are very helpful. The location is perfect and very close to both tourist spot and the train station. The water pressure is not too strong for showers and the air condition panel is hard to use, but the staff helped me to make it work.