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Verifierade recensioner
Läge och interiör3.9
Bekvämligheter3.9
Service4.0
Renlighet4.0
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Alla recensioner(79)
Positiva recensioner(39)
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Negativa recensioner(8)
지호
Bodde på maj 2023
Affärsresenärer
9 recension
4.0/5
Mycket bra
Publicerades 2 juni 2023
Good hotel close to station
Översätt
Anonym användare
Essential Dubbelrum eller Tvåbäddsrum
Bodde på okt. 2023
Affärsresenärer
9 recension
5.0/5
Enastående
Publicerades 18 okt. 2023
房間整節乾淨
Översätt
Mr.Fastcats
Bodde på sep. 2023
Bokat för andra
13 recension
5.0/5
Enastående
Publicerades 30 sep. 2023
Ideal gelegen für den Besuch eines Spiels des 1. FC Köln. Das Stadion kann zu Fuß in ca. 15 min. erreicht werden oder bequem mit der KVB angesteuert werden.
Översätt
Daniela
Bodde på apr. 2023
Familj
5 recension
4.2/5
Mycket bra
Publicerades 16 apr. 2023
Schönes Hotel in der Nähe vom Rheinenergiestadion super zum Fußball gucken. Die Straßenbahn ist in 2 Minuten erreichbar. Freundliches Personal. Leckeres Frühstück. Wir kommen gerne wieder.
Översätt
Gästanvändare
Bodde på nov. 2022
Par
4 recension
4.5/5
Utmärkt
Publicerades 13 nov. 2022
Gut angebundenes Hotel. Mit der Linie 1 ist man schnell in der Stadt. Ein ordentliches Hotel mit gutem Frühstück.
Översätt
Gästanvändare
Bodde på dec. 2024
Res med vänner
4.0/5
Mycket bra
Publicerades 14 dec. 2024
Its very close to the AltStadt, a 10 min walk! So you can easily get around on foot. Its a lovely place to stay, I even made a couple of new friends and we explored the Christmas markets together!
Översätt
Linda R
Bodde på sep. 2024
Par
3.0/5
Publicerades 11 sep. 2024
Basic hotel with little amenities. Reception very poor never answer the phone. If you want to see Cologne easily don't stay at thus Hotel is very far out of the city and hard to get to in public transport. No bar or even tea or coffee after 9pm, breakfast far too expensive
Översätt
Svar från boendet: Dear guest, thank you for your feedback. We are very sorry that we were not able to give you the guest experience that we want for all our guests. Thank you for your valuable advice. We focus on the essentials: good sleep, good breakfast and being friendly hosts. We are known for our proximity to the Rheinenergie Stadium. Our "Em Veedel-Restaurant+Bar" is open Monday to Friday from 12 p.m. to 9 p.m. You can also purchase drinks and snacks at the 24-hour reception. Our breakfast buffet offers a selection of sweet, savory, light and fruity dishes. You will find cold and warm components at the buffet. You can start the day however you like. Classic and nutritionally conscious, regional and international. Various juices, coffee specialties and water are also included unlimited. We would be delighted to welcome you again. Best regards, your team at Essential by Dorint Köln-Junkersdorf
Barry C
Bodde på maj 2024
Annat
4.0/5
Mycket bra
Publicerades 2 maj 2024
5 night stay while participating in a sports event. Functional comfortable hotel which served a very good breakfast. Asked for an extra pillow on each of my 5 nights and was told "we don't have one tonight as we are full and lots of people have asked for an extra pillow Try again tomorrow". That should signal to the management that they need to buy more pillows !
Översätt
Svar från boendet: Dear guest, thank you very much for your feedback and the time you took. We are very pleased that we were able to meet your expectations and that our breakfast remains a positive memory. We very much regret that you were not provided with an additional pillow. We thank you very much for this valuable information and will optimize this point. We would be happy if you would give us another chance to show you that we can do better. Kind regards, your Essential by Dorint Cologne-Junkersdorf team
Gästanvändare
Bodde på nov. 2023
Affärsresenärer
5.0/5
Enastående
Publicerades 22 nov. 2023
Clean and quite rooms, close carpark but expensive, perfect destination to higway and train statiton. A little far to supermarkets or etc. Breakfast is great and fresh. The staffs are very very friendly
Översätt
Svar från boendet: Dear guest, thank you very much for your great review. We are really happy that you enjoyed your stay. We hope to see you soon again. Best regards, your Essential by Dorint Cologne-Junkersdorf team.
Gästanvändare
Bodde på okt. 2023
Annat
1.0/5
Publicerades 20 okt. 2023
Unfortunately, this is my last resort to get some help. I booked this hotel for my parents, and they stayed one night. they accidentally left their Kindle e-readers in the room. despite us calling immediately and returning that evening to collect the kindles, they were never returned to us. It is clear that the cleaner or some other staff member stole these, but the hotel says that they use a 3rd party cleaning service, and therefore they do not hold responsibility for the property. I would not recommend staying at this hotel, as their customer service is clearly - take the money at all costs. I've been provided with wrong contact information to follow up, waited weeks to get responses, and still they haven't replaced the items or dealt with the issue. Avoid at all costs
Översätt
Gästanvändare
Bodde på sep. 2023
Affärsresenärer
2.0/5
Publicerades 16 sep. 2023
Impolite reception staff, not up for the job, not able to assist, unfriendly and gruby presentation. What else is there to say, not good is not good and impolite is impolite and gruby is gruby. A smile and kind attention is so much easier in life.
Översätt
Svar från boendet: Dear guest, thank you for your review. I'm sorry if you got the impression that the reception was unfriendly. As I can see, you check in today. We are very happy to welcome you as our guest. Maybe there is a misunderstanding. We blocked a room more quiet as requested at reservation department. it is not located at the street side. We wish you a safe journey. Kind regards, Your Essential by Dorint Cologne-Junkersdorf team.
Gästanvändare
Bodde på aug. 2023
Ensamresenärer
5.0/5
Enastående
Publicerades 29 aug. 2023
A very kind and competent staff. The room was ok, the bed was comfortable and also the bathroom was ok, but I just had a problem with the position of the toilet bowl. The bartenders were kind and very sociable. I couldn't try the restaurant, but I heard very good opinions about the cook and the food
Översätt
Gästanvändare
Bodde på juni 2023
Res med vänner
5.0/5
Enastående
Publicerades 27 juni 2023
We had a 2 night stay and it was just the right place. We went to a concert at the stadium down the road and it was ideal. Great location close to the tram. The staff were friendly and helpful and the room was comfortable and very clean.
Översätt
Svar från boendet: Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel so positiv zu bewerten. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben. Das Team vom Essential by Dorint Köln-Junkersdorf sendet die besten Grüße aus der Domstadt und freut sich über ein baldiges Wiedersehen.
Gästanvändare
Bodde på juni 2023
Affärsresenärer
1.0/5
Publicerades 19 juni 2023
7.5km outside of Cologne. Absolutely no facilities in the hotel. no facilities outside. reasonable breakfast. no airconditioning. not enough irons to go around. colin the cockroached appeared in the shower room. most channels on TV have no subscription
Översätt
FlameWestMidlandsUK
Bodde på juni 2023
Par
5.0/5
Enastående
Publicerades 10 juni 2023
As first time visitors to Cologne we found the Hotel to be centrally located perfect and convenient for visiting the Cathedral, Museum Ludwig, Old Town, the Rhine River walk and local restaurants. The Hotel room was clean and comfortable. The staff were helpful and attentive but not intrusive. Thank you