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Verifierade recensioner
Läge och interiör3.6
Bekvämligheter3.4
Service3.6
Renlighet3.6
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Alla recensioner(74)
Positiva recensioner(36)
Recensioner med foton/video(1)
Negativa recensioner(12)
Gästanvändare
Tvåbäddsrum
Bodde på juni 2024
Res med vänner
7 recension
4.0/5
Mycket bra
Publicerades 19 juli 2024
Basic room but we’ll located in the centre of cologne, only a couple of minutes from the Dom
Also wenn das a&o hostel das Dom Hostel als Standard hat,dann war das mein letzter Aufenthalt. Dusche kein Druck um zu duschen. Bett steht gefühlt mitten im Raum ohne eine Kopfstütze, so das das kissen immer wieder auf dem Boden landet. weniger Zimmer und mehr Badezimmer ist ratsam. was bringt mir ein „großes“ zimmer wenn das Badezimmer für Zwerge gemacht ist. auch wenn die Lage zu meinem Arbeitsplatz in den letzten 2 Tagen gut war wird kein a&o hostel mehr gebucht. zumal ich nen Einzelzimmer für echt Patte gebucht habe. kriege ich nen „Hotelzimmer mit Doppelbett“ für. wird auch das nächste mal gemacht.
Översätt
Anonym användare
Tvåbäddsrum
Bodde på sep. 2024
Affärsresenärer
11 recension
4.0/5
Mycket bra
Publicerades 10 okt. 2024
酒店位置很好找。
Översätt
Talip Alemdar
Bodde på aug. 2022
Res med vänner
4 recension
4.7/5
Otroligt
Publicerades 3 sep. 2022
Odaların çok küçük olması dışında herşey mükemmeldi özellikle konumu Köln nün tam merkezinde.
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Gästanvändare
Enkelrum
Bodde på mars 2024
Affärsresenärer
3 recension
4.0/5
Mycket bra
Publicerades 16 apr. 2024
挺好的,就是小了一點
Översätt
Alexislagar
Bodde på okt. 2024
Res med vänner
1.0/5
Publicerades 27 okt. 2024
The room is very dirty Dried blood on the floor which rubbed off when you touch it with my boot. Someones long hair all over the floor. Housekeeping did come and clean floor and all the black hair which was all over the floor. I have brown blond so not mine. The toilet is very dirty he didn't clean that The shower door is all mould and doesn't work properly as broken on the fixtures. The towel had brown stain which could have been blood or faecal matter. He removed this.selling dirty rooms at a premium you offered a room change but toilet and shower were exactly the same standard. Was in 105 alone then moved to 405 with my friend and the curtain was half hanging off the rail. Mould on the ceiling. Leaking wash sink. We were there for seimnar fot the week so could not find some where else due to everywhere occupied as 13,000 people attended the event. Avoid like the plague. Sent with the complaint viq email as the link they send for feedback the page defaults. No reply i have sent 2 emails still no reply.
Översätt
6/7
Svar från boendet: Dear guest, thank you for taking the time to share your feedback. It is disappointing to read about your experience. Rest assured, this is not a reflection of our hotel's standards. We strive to provide a clean and comfortable stay for all our guests. We apologize for any inconvenience caused during your visit and will address these issues with our housekeeping team. We hope to have the opportunity to make it up to you in the future. Your a&o Cologne Team
Gästanvändare
Bodde på dec. 2024
Ensamresenärer
1.0/5
Publicerades 8 dec. 2024
very cold room, the radiator didn't work properly: I had to ask for a space heater and a 2nd duvet for the night the bed is extremely narrow and the mattress not very comfortable in the bathroom, the toilet flush leaked constantly, and the underside of the toilet seat had not been cleaned the shower went from very cold to hot every minute in short I had a bad stay, for this price I would have done better to go to a more traditional hotel rather than try a&o
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Gästanvändare
Bodde på dec. 2024
Affärsresenärer
4.0/5
Mycket bra
Publicerades 2 dec. 2024
Dear SirI would like to thank you for the host. However the following are missing for those visiting for business. A place to keep the cloths and also a chair and small fold-able table to use the laptop.
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Gästanvändare
Bodde på nov. 2024
Par
5.0/5
Enastående
Publicerades 13 nov. 2024
This hotel was a great option as it was really near from station and cathedral. Xezal welcomed us at the entrance and she was very helpful and nice, will definately recommend this place.
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Gästanvändare
Bodde på aug. 2024
Annat
1.0/5
Publicerades 24 aug. 2024
WOW!! I mean if I had been reviewing this on what i paid - €350 per night, it would be getting minus 5 stars but I am reviewing it based on say an average €70 per night room rate. First of all the positives. The location is great, very central and noise levels are actually very low around there considering. The rooms seemed fairly clean and the bed was quite comfortable (if not a little basic). So now we get to the negatives. We arrived (having booked twin beds) and given room 402 which after walking 4 floors we found out was one double bed (no room around the bed to walk, literally the room was the size of the bed). We went back downstairs and after about 5 minutes we were given 408. So back upstairs we went but even worse this time the room was actually occupied (no people but a lovely laptop and phone if we had been that way inclined). So back we went again and this time given room 203 which again was two twin beds basically crammed together like a double with no room to walk around the outside. I have no idea what the room pictured is of but it certainly isn't the rooms we saw at this hotel. I would say the actual rooms are like prison cells but they are a lot smaller than prison cells. I mean it is basically a bed and nothing else. Michael at front desk looked like he had been left on his own to manage the whole operation and couldn't look more disinterested if he tried, but he did at least find our booking and do what was needed. Was this the worst hotel experience ever, well for the price it was most definitely the worst. Out of the probably 2000+ hotels I have visited this is safely in the bottom 10. I mean it offered a bed and it was clean and it was well located, so if it was a lot cheaper and I was just looking for a bed and nothing else then it does the job. I think the biggest joke are the pictures of bedrooms that I don't think even exist at this hostel, they look like a palace compared to the holes we had access to.
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Gästanvändare
Bodde på juni 2024
Annat
3.0/5
Publicerades 6 juni 2024
Brilliant location just a very short walk from the cathedral. The room was small, clean, but small!. I am well upholstered and had to squeeze around the metal bed frame and found the shower barely accessible. It is clean and functional but small
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Gästanvändare
Bodde på maj 2024
Ensamresenärer
4.0/5
Mycket bra
Publicerades 1 maj 2024
The location was excellent. The room was small but it had everything. The only thing was that the curtains didn’t cover the whole window so there’s a lot of light soon in the morning.