Hotel am Augustinerplatz

Absolutely Not a 4-Star Hotel – Avoid This Place! This was one of the worst hotel experiences I’ve had. It absolutely does not deserve 4 stars — I’d give it half star, maybe 1 at best. 1- Reception was a disaster. I waited over an hour because they couldn’t find my reservation. No apology, no compensation — just pure incompetence. 2-I paid €100 extra to upgrade from a tiny single bed to a double bed — only to find it was just two singles pushed together. Completely unacceptable for the price. 3-Reception closes at night. No one to assist, and there was no phone number provided in the room for help or room service. Total lack of basic hotel service. 4-The room had no amenities. No tea, no coffee, not even a kettle. The bathroom was cramped, and room service doesn’t even exist. 5-The swimming pool? It’s not in the building — it’s in another one nearby. Misleading and inconvenient. This place is a joke compared to what it advertises. Don’t waste your money. Don’t come here. There are far better options nearby

Er was al van het water uit de koelkast gedronken en vooral geen schoon hotel

Harika konumu var