The Kingsbury Colombo

I recently stayed at The Kingsbury Colombo from April 2 to April 8, 2025, and I must say — every moment of my 7-day, 6-night stay was nothing short of exceptional. As a local living overseas, I was truly impressed by the world-class hospitality I experienced here. From the very beginning, the concierge team stood out — they were incredibly friendly, attentive, and professional. Their warm attitude and impeccable service went far beyond my expectations, making me feel welcomed and valued throughout my stay. Special thanks also to the housekeeping staff, who maintained my room perfectly. They were polite, efficient, and ensured that everything was clean and comfortable every day. One unforgettable highlight was the in-room dining experience. I ordered the black pork curry with pol roti — and it was simply divine! Without exaggeration, it was one of the best meals I’ve ever had, full of authentic Sri Lankan flavor and prepared to perfection. Overall, The Kingsbury Colombo exceeded all my expectations. The hotel is super clean, secure, and the staff make a genuine effort to create an exceptional experience for every guest. Whether you’re a local or a foreign traveler, I highly recommend staying here at least once — you’ll truly understand the meaning of top-tier hospitality. Looking forward to spending my next vacation with them again!

I recently stayed at this hotel and had a wonderful experience. The rooms were clean, tidy, and well-maintained, making it worth every penny. The staff were extremely helpful and went out of their way to ensure a comfortable stay. The breakfast offered a great variety of options, catering to different tastes and dietary preferences. From fresh fruits to hot dishes, everything was delicious and well-prepared. The overall ambiance of the hotel was pleasant, and the amenities were top-notch. I highly recommend this hotel for both business and leisure travelers. It’s a great value for the money, and I would definitely stay here again!

Location of this hotel was excellent but unfortunately service lets it down. At the breakfast buffet the first day was excellent after that it was a steady decline. We had to ask for a cup of coffee numerous times from different waiters before getting one minus sugar, saucers & teaspoons. One morning one of the managers in yellow tie picked up our plates unfortunately I hadn’t finished & had to grab my good before the plate was taken. With room service one time we had no hand towels that was no big deal the next day they cleaned the room & left no towels they told us they would be back in 5 mins with towels one & a half hours later we had to ring reception to be told they would send someone up straight away, over 2 hours later we finally received our towels. In the cafe we sat at a table had to ask for menus waited over an hour & a half but no one took our order! Not to mention our room bell rang at 11:10pm & someone trying to open our door when we shouted out they said they were bringing us water!