NH Collection Colombo

NH Collection Colombo recensioner

NH Collection Colombo

24 Srimath Anagarika Dharmapala Mawatha, Colombo 03, Colombo, Western Province, 00700, Sri LankaVisa hotellinformation
NH Collection Colombo
NH Collection ColomboNH Collection ColomboNH Collection Colombo
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Gästrecensioner

4.3/5
Mycket bra
51 recension
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.1
Service4.4
Renlighet4.3
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Alla recensioner(51)
Positiva recensioner(45)
Recensioner med foton/video(15)
Utmärkt vistelse!(12)
Utmärkta rum(9)
Vänlig ägare(9)
Utsökt frukost(8)
Fin utsikt(5)
Utmärkt läge(5)
Negativa recensioner(6)
eugenio
Superior-rum
Bodde på nov. 2024
Par
6 recension
3.0/5
Publicerades 15 dec. 2024
Not well maintained, the room smelled like wet and mold. One thing that made us very unhappy was that the curtains wouldn't close completely, so the light would come in in the morning at 6 am. The steam room was disgusting, with broken floor and mold. There were alcohol bottles hidden in the spa room, and in the gym cabinets - I LL let you guess who might have been drinking... Good location, clean room. Below average breakfast
Översätt
Svar från boendet: Dear eugenioThank you for taking the time to share your feedback. We’re deeply sorry to hear about the issues you experienced during your stay, as this falls far short of the high standards we aim to provide.Your concerns about the room maintenance, curtains, and the condition of the steam room and spa are being taken very seriously. Rest assured, we will investigate and address these matters immediately to prevent similar occurrences.We appreciate your kind words regarding our location and room cleanliness but regret that breakfast did not meet your expectations. Your comments have been shared with our team to ensure improvements are made.We sincerely apologize for the disappointment caused and hope you might consider giving us another chance to provide the exceptional experience you deserve.Warm regards,Tharun De Silva
Pedro
Superior-rum
Bodde på nov. 2024
Familj
6 recension
4.5/5
Utmärkt
Publicerades 26 dec. 2024
Good rooms and a very nice rooftop. Well located. Staff kind and professional
Översätt
Svar från boendet: hank you for your feedback! We’re glad you had a good experience and look forward to welcoming you back soon. Warm regards, Tharun De Silva
Gästanvändare
Superior-rum
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 3 jan. 2025
Excellent stay, comfortable and luxurious. Breakfast was amazing.
Översätt
Svar från boendet: Dear Guest Thank you for your lovely review! We are delighted to hear that you had an excellent stay and found it both comfortable and luxurious. It’s wonderful to know that you enjoyed our breakfast – we strive to make it a highlight of your experience.We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay.Warm regards,Tharun De Silva
Renee25
Superior-rum med havsutsikt
Bodde på juni 2024
Ensamresenärer
6 recension
3.7/5
Publicerades 9 aug. 2024
This hotel is right next to a pharmacy as well as next to a market . However , it really isn’t close to the sites I don’t think. Considering it to be a third world country in a sense , the hotel itself wasn’t that bad. The service hotel service was timely and everyone was friendly . Really enjoyed the pool area
Översätt
Svar från boendet: Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that you found our service timely and that you enjoyed the friendliness of our staff. It’s also great to know that you had a relaxing time at our pool area!While our location may not be in close proximity to some tourist sites, we’re glad you found the nearby amenities, like the pharmacy and market, convenient. We aim to offer our guests a comfortable and enjoyable stay, and we’re happy to hear that we were able to provide that for you.We appreciate your feedback and hope to welcome you back on your next visit to the area.Warm regards,Tharun De Silva
Aleksei Zobov
Superior-rum
Bodde på nov. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 10 jan. 2025
It's a nice hotel. There are problems with faulty plumbing in the shower in our room. The main advantage is the swimming pool and jacuzzi on the roof.
Översätt
Svar från boendet: Dear Aleksei ZobovThank you for taking the time to share your experience. We’re delighted to hear that you enjoyed the rooftop swimming pool and jacuzzi—it's truly one of our standout features!However, we’re sorry to learn about the issues with the plumbing in your shower. Please accept our apologies for the inconvenience this may have caused. Your feedback has been shared with our maintenance team to ensure the issue is addressed promptly.We appreciate your comments and hope to welcome you back for an even better stay in the future.Warm regards,Tharun De Silva
Gästanvändare
Superior-rum
Bodde på nov. 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 5 jan. 2025
Overall a good 4 star hotels in an excellent location. We stayed for 3 nights during the busy Christmas period. Excellent buffet breakfast and rooftop view. Common areas could be cleaner such as the elevator which needs a good wipe down which was full of prints and scuff marks. The staff were the highlight with excellent service.
Översätt
Svar från boendet: Dear Guest Thank you for sharing your feedback following your recent stay with us during the festive season. We're delighted to hear that you enjoyed our excellent location, buffet breakfast, and the stunning rooftop view. It’s wonderful to know that our staff's dedication to providing excellent service left a positive impression on you.We appreciate your comments regarding the cleanliness of our common areas, particularly the elevators. Your feedback has been shared with our housekeeping team to ensure these areas receive the attention they require to meet the high standards we strive for.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Tharun De sILVA
Sia
Bodde på nov. 2023
Familj
10 recension
5.0/5
Enastående
Publicerades 5 jan. 2024
Everything was pretty good. Thanks
Översätt
Svar från boendet: Thank you for your feedback! We’re glad to hear that you had a good experience during your stay. Your satisfaction is important to us, and we hope to welcome you back soon!Warm regardsTharun De Silva
Muhammad Haris
Bodde på apr. 2024
Affärsresenärer
2 recension
4.2/5
Mycket bra
Publicerades 24 maj 2024
I loved my stay. Employees were humble, and always ready to help.
Översätt
Svar från boendet: Thank you so much for your wonderful review! We are thrilled to hear that you loved your stay with us. It’s especially heartening to know that our team’s humble and helpful service made a positive impact on your experience.We take pride in ensuring every guest feels cared for, and your kind words will certainly motivate our staff to continue delivering excellent service.We hope to welcome you back for another memorable stay soon!Warm regards,Tharun De Silva
Sham Janggi
Bodde på juni 2023
Familj
9 recension
4.7/5
Otroligt
Publicerades 24 juli 2023
The room is clean and specious for 3 of us and the lacking only no toothbrush provided, only 2 towels instead we paid for 3 persons. Breakfast was ok only the noodles is not properly cooked as it is still hard to chewed😅. (Still room for improvement) The main highlights was the service we received from the bellboy Mangala. He is very helpful, approachable and always smiling. Others then that it is easy to get the public transportation i.e. tuk tuk and car. Definitely we will be coming back again. Thank you
Översätt
Svar från boendet: Thank you for your feedback! We’re glad to hear that you had a good experience during your stay. Your satisfaction is important to us, and we hope to welcome you back soon!Warm regards,Tharun De Silva
Ataulla Khan
Bodde på apr. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 9 maj 2023
Best Hotel , Best Location and Best service ever we experienced in the stay. buffet Breakfast and a buffet dinner is Amazingly Delicious very wide spread all continental, local, Chinese cuisines.
Översätt
Svar från boendet: Thank you for your feedback! We’re glad to hear that you had a good experience during your stay. Your satisfaction is important to us, and we hope to welcome you back soon!Warm regardsTharun De Silva
Crypto Signals
Bodde på aug. 2023
Ensamresenärer
14 recension
1.0/5
Publicerades 17 sep. 2023
Overall worst experience I had in my life. The Hotel is very stinky and service is very poor. Srilankan people are nosy and disrespectful
Översätt
Svar från boendet: Thank you for sharing your feedback with us. We sincerely apologize for the negative experience you had during your stay. This is not reflective of the standards we strive to uphold, and we regret that we fell short in meeting your expectations.We take all feedback very seriously and will address your concerns regarding cleanliness and service with our team to ensure such issues are rectified moving forward. Regarding your comments on cultural interactions, we deeply value the diversity and warmth of our Sri Lankan staff and community, and we are sorry if this was not your experience.Your input is invaluable in helping us improve, and we hope you would consider giving us another chance to provide a better experience in the future.Warm regards,Tharun De Silva
Anonym användare
Bodde på nov. 2023
Par
2 recension
5.0/5
Enastående
Publicerades 9 jan. 2024
Excellent hotel for the price and great breakfast offering
Översätt
Svar från boendet: Thank you for your fantastic review! We’re thrilled to hear that you found our hotel to be an excellent value and enjoyed our breakfast offerings. Our team works hard to provide a variety of delicious options to start the day right, and your feedback confirms our efforts.We appreciate your support and hope to welcome you back for another great stay soon!Warm regards,Tharun De Silva
Dragonshean
Bodde på feb. 2023
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 25 mars 2023
Service fantastic, facility fantastic, view nice, room fantastic, Wi-Fi fast as light, food and restaurant fantastic.
Översätt
Svar från boendet: Dear Dragonshean. Thank you so much for taking the time to share your wonderful feedback. We are delighted that you enjoyed your experience with us! We look forward to having you back with us soon. We will pass on your lovely feedback to the team.
KAVIN MEHTA
Bodde på dec. 2022
Affärsresenärer
18 recension
2.0/5
Publicerades 21 apr. 2023
The room was not up to the mark,very small and not tidy.far from local market.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback with us. We sincerely apologize that your room did not meet your expectations in terms of size and cleanliness. This is certainly not the experience we aim to provide our guests.We also understand your concerns regarding the location, and we appreciate your insights as they help us improve. Your feedback will be shared with our team to address these issues.We hope you might consider giving us another chance in the future to provide you with a more enjoyable stay.Warm regards,Tharun De Silva
PAPONPAT
Bodde på maj 2022
Affärsresenärer
27 recension
4.5/5
Utmärkt
Publicerades 7 juni 2022
Love much, good services and great rooftop bar you should be try there
Översätt
Svar från boendet: Thank you for taking the time to share your feedback and delighted you enjoyed your experience with us. We look forward to having you back with us in the near future and will make sure to pass on your comments to the rest of the team.