WoodSpring Suites Colorado Springs North - Air Force Academy

The staff were nice enough until the manager decided to not only yell at me but through the whole lobby and hotel. Customer service is the name of the game in hotels. You can be an economy and have manners. When someone’s default is yelling, customer service isn’t for you. I hope upper management makes better decisions in staff that don’t cost them money and customers going forward.

WoodSprings Suites is a model that is best suited for the longer term traveler and they provide a minimum needed to make the stay comfortable. The Good- place was well maintained, clean, relatively new and everything is functional. Front entrance staff was always available and very helpful with the offerings that WoodSprings provide. The OK – Thin not very absorbent towels. One large bath towel provided per guest. Shampoo and bar soap was enough for a day or two, maybe. Weekly room cleaning so no refresh on towels or toiletries unless requested. No in room coffee or tea. Not a big deal but the coffee in the lobby was burnt and dated. Overall this could be a good choice for a long term traveler especially if you often bring your own toiletries and maybe your own towels. I would stay again if traveling solo, I would not bring a date for a weekend in Colorado Springs to this hotel. It doesn’t impress but is very functional.

Excellent Hotel Wonderful hotel! Lots of restaurants within very close proximity and easy to walk. The hotel is extremely well kept up. Laundry facility and workout room available as well.

Staff very nice & place was clean

This a great place to stay but we need barbecue space for guess the manager is good person and your employees they all beautiful with every guess is nice place I recommend everyone that I know to stay here

Worked well for what we needed