Comfort Suites Columbia at Harbison

Guest service was wonderful. House keeping not good, we have to ask twice for clean towels and take trash out but they didn’t do it.

Good stay at Comfort Inn and Suites Enjoyable stay at Comfort Inn and suites, room was clean and spacious. Direct TV service issues were resolved within 30 minutes of notification to the front desk. Great location to great shopping and restaurants.

There was poop on the toilet and because we walked to Walmart and didn't report it for an hour, they could not have someone come clean it. I had to use one of their wash cloths to clean it.

THE BED WAS NICE AND COMFORTABLE, THE BREAKFAST WAS DELICIOUS, AND THE ROOM AMENITIES WERE QUITE ACCOMMODATING.

Horrible service It was a nightmare I found someone else’s clothes in the room immediately upon arrival and when I asked if the room was cleaned they said yes. Went swimming as soon as I got there only to get back to the room to try to shower and the tub was dirty and there was hair everywhere. I let front desk know and he said sorry and would send up some cleaning solution due to housekeeping not being there. I waited almost and hour if not an hour only standing in wet clothes waiting for him to come. I called him back and asked if I can get a different room because that one was not clean. He came up stairs apologized I showed him my proofs he took a picture and told me to take proof for my records as well. I asked about being compensated with some sort of discount he said he couldn’t because he wasn’t a manager and I could talk to management in the morning. Morning came about 7 almost 7:30 and as I’m showering in the now changed room there was mold rolling down the shower I got out got dressed and went to see if the manager. I made the manager aware of what happened with the other room and asked about a discount the manager, stated no they can’t give me a discount or any kind of compensation because I was compensated with a fresh new room. She made excuses about why the room wasn’t clean was because of a new. The previous worker admitted the room was not cleaned prior to me and my kids entering the room. I was told I’d be refunded nothing so far. I booked for 3 days and left after 12hrs

Pool was out of order, closed. I would have preferred notice in advance so that I could have stayed at another hotel where pool was operational. Also the property is run down and beat up all over, crappy flooring at elevator, crummy looking trim work in rooms bathrooms, and so on.