Aloft Columbia Harbison

Great place to stay if you ever come Into Columbia it’s right by the mall staff was real helpful an nice

I was disappointed with my stay for several reasons. Upon check-in, I was informed that the room I originally booked and paid for in full was no longer available. I was told this was due to booking through a third-party site, which I found frustrating—especially since I’ve never had this issue before when booking in advance. I was placed in a different room, but unfortunately, the bathroom door was broken. When I brought it up to the front desk, I was told that all the bathroom doors are broken and that maintenance might be able to fix it. Additionally, the pool was out of order, which wasn’t communicated ahead of time. The next morning, I went to get breakfast from the lobby and found the bagels were stale—and two of them even had visible mold. On the final night of my stay, I witnessed a woman bathing herself in the sink of the lobby bathroom, which was very concerning. While the staff were friendly, the overall experience and the way the business was run left a lot to be desired. For the amount I paid, I expected a much higher standard and fewer issues.

Everything was good and convenient because i was close to shopping areas and restaurants. Overall that everything was good, i did not like the quality of the beds. The bed made my back hurt during the stay for it being way too soft i felt like i was in a sink hole.

We stayed in a handicap accessible room. It was in poor condition. The staff were wonderful but they couldn't repair what needed to be repaired. Something as simple as a towel rack in the bathroom was missing

I love Aloft hotels. Only reason a 5 star wasn’t given was because a cockroach was in my room when I went to the bathroom. I feel it probably came from a guest because it was really clean in the room itself.

The room was spacious and clean. The bed was comfortable, and I appreciated the amenities.