Homewood Suites by Hilton Columbus

Well we arrived early for my sons basic training graduation and was hoping to get in the room a lil early as we were going to the family day and we didn’t get to check in till after 3 the lady at the desk was highly rude in the get go definitely needs more training on customer service. We also had ac problems where the room wasn’t getting cold just the living room was , the tv wasn’t working properly and my family wanted to grill outside while swimming and the grills were just nasty and terrible enough that I would my family eat off of it . The u

Needs renovation asap Hotel extremely dated. Room didn’t match description. Originally we were given room with torn couch , center part of couch completely ripped to show the sponge underneath. Tried to contact ********** to refund but they could not be reached. Fortunately front desk gave us another room. It was much better but still dated.

Great accommodations The room was comfortable and was equipped with various amenities which provided a great upgrade that is not found in other hotels. The accommodations created an atmosphere that resembled a small apartment away from home.

Thought we had booked a king, but it ended up being a double …. There was an upsell when I booked on the site and I guess I didn’t read carefully … also, the AC popping on and off all night is loud, kept waking me up.

Over all, the stay was very good. The staff, especially at the front desk, was very friendly and professional, even very helpful. The hotel was clean and the breakfasts were very good. Unfortunately, unknown reason, the cleaning staff did not clean or refresh our room one day. The front staff was very apologetic and gave us clean towels, etc.

We were here to visit family. The room was nice but needs updating. Lots of stains on the furniture along with ripped furniture. The shower had black mold along the edges of the tub. All it needs is a little bleach sprayed on it. The bed was very comfortable and it had a nice kitchen.