SpringHill Suites Columbus

Bad Stay Hi, my stay here wasn’t good at all. I booked to stay 2 nights & the 1st room they gave me the A/C was broke in it so the room was extremely hot. Then they proceeded to give me a second room but this room was only a king bed. So I didn’t have enough room cause it was 2 adults 3 kids in this room. I had no choice but to stay there though so when we finally got in the bed there was a roach in the bed.

Hotel okay but don’t trust the schedule My family and I went out of town for a state swim meet. The team had warm ups at 7:10am so we were happy to hear breakfast started at 6:30am. We were disappointed that when we went to grab breakfast on our way out at 6:45 they were just setting out the coffee and pastries and nothing was ready yet. I had to stop and get food for my kids. This was disappointing as it was one extra expense I should not have had to have because breakfast was included (but not on time).

The hotel was very nice and my family and I enjoyed our stay. The room was spacious enough for 5 people ( we got the suite). The complimentary water and snacks were a nice touch. Lastly, the staff was very kind and helpful.

It was ok. Elevator floor is gross. Rooms were not clean as i would have expected

The property is very well located. It is surrounded by lots of restaurants and stores. It is set back from the street and the sign is pretty small, so you have to pay attention. Upon arrival, we entered the lobby, and noone was there. We waited for a few minutes and called out, to no avail. We looked around for someone then waited a little longer, thinking that maybe the attendant went to the bathroom or something. A few minutes after that, a young man and young lady walked through the door. The young man had on a Springhill name tag and asked us if we were there to check in. We had actually seen the two of them standing outside when we pulled into the lot but didn't realize that he was an employee. Our room was spacious. The only complaint with the layout is that the bed is a little too close to the dividing wall. The bathroom was spacious as well. Everything was fine with the exception that the shower head couldn't be adjusted from the massage setting. Overall, the hotel is nice enough. It looks like it has been recently updated and it is in a great location. Some outdoor seating would be nice though.

The pillows in the room were horrible, not comfortable at all. The lighting in the bathroom sink area, where I usually put on my makeup was too low, not enough light to see clearly and the lighting above the small kitchen area was very low and not enough. And the pricing was not the same as someone else that had the same room and the same nights as us. We are both seniors, and military and theirs was less expensive. Very sad.