Fairfield Inn & Suites Columbus

Everything was fine, for the most part. My only issues were that the shower door didn't do the best job of keeping the water in. As a result, the floor was wet each time after showering. Also, the tv in the room didn't work, and I repeatedly asked for someone to take a look at it. I was told that two requests were put in with maintenance staff, but they never came, and I was there for 8 days, which is a little disappointing.

Young man that checked us in was so friendly and helpful and really seemed to enjoy his job.

Personal and Accommodating The staff was the best starting with Graham who checked us in, Samantha Bogan, the manager who came around at breakfast and spoke with and listened to everyone, and ending with the cleaning staff who were extremely joyful and pleasant as they prepared to work. As manager, Samantha set the tone for all the employees, showing concern for the guests and being very accommodating for issues caused by the lightning strike. Most important, the room was clean. My only suggestion is that they lower the shower curtain in the handicap accessible room to prevent water from spreading on the floor.