Fairfield Inn & Suites Columbus Polaris

Our experience was a good one. My husband and I commented on the cleanliness of everything! The breakfast was typical but good. The pool/hot tub was on the smaller side, but for us, it was perfect having a 5 year old who loves to swim. I took one star off for amenities due to there being no actual vending machines, but instead, the little "store" in the lobby, it was a bit overpriced.

Fair, but not "really nice". Lobby and desk staff were friendly, helpful, and prompt. The room was somewhat fair, but little things were off: light bulbs burned out, grout dirty, lamps unplugged & lampshades very crooked, areas around the door frames needed vacuumed or painted. We had 2 guests, but 1 washcloth and two towels. There were no extra blankets if we were. chilled. The curtains did not cover the windows so the street light shone all night. There's also two small lights on the smoke detextor that flash bright green every second across from the bed. The breakfast staff seemed overwhelmed and emotional, though things appeared to be reasonably alright. The whirlpool is empty, but the small pool with clean and very comfortably warm. Area around the hotel is safe and there are many restaurants. Its surrounded by office space and retail. Very suburbia.

The hotel was clean and staff was friendly. My husband was disappointed that the gym was not open (being renovated) but the kids were still able to use the pool so that was good. Breakfast was included which was nice with lots of options for everyone. Overall, I would recommend this hotel.