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26 oktober 2023
I've stayed at Worthington hotels periodically over the past ten years, most often at the Doubletree on Hutchinson Avenue. It recently changed management (I believe) so I started looking for alternatives. Right next door to the Doubletree is the Holiday Inn Express. I stayed there this month and believe I will not return to the Doubletree. Nothing egregious about the Doubletree, but the amenities there - and its safety and sanitation issues - don't measure up to what I've experienced at the Holiday Inn Express. The Express costs roughly the same as the Doubletree, but the Doubletree charges its non-Gold members about $15 for a breakfast that I found to be hardly worth the price. The Express offers a complimentary self-serve breakfast (true, the Doubletree offers a chef-prepared omelet, which is not available at the Express); and for families what the Express offers really meets my expectations. There's even a pancake maker, in addition to hot egg options that make up for the lack of a $15 per person chef. In all other respects, I found the Express as good if not superior to what I've experienced in the area. There's a decent indoor pool and fitness center, the elevators worked well, the hallways were clean as was my room. The room was significantly more spacious than any I've had at the Doubletree (which I am inclined to use because I generate a lot of Hilton points). I'm not sure IHG, the parent chain for the Express, has mid-level customers like me in mind, as their point system falls short, in my view, when compared with Hilton's loyalty program. Perhaps what triggered the change was the change in local management at the Doubletree, where I found dirty and slippery floors, trash in outdoor containers overflowing the barrels, and rooms that clearly have aged past their prime. It's true that there's a bar at the Doubletree (though it closes at 9 pm); but there are bars across the parking lot (a dive bar, Slapsy Maxie’s and a bar at a video/pinball game parlor), so walking a short block for a nightcap is as likely at the Express as it is at the Doubletree.
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