Aloft Columbus University District

不好不好不好

Stay somewhere else. I’ve never had a room that literally looked like it was falling apart. The bathroom door would get stuck and not even close properly, there was makeup stains all over the glasses in it room, no trash bags in the trashcan, the seal on the shower door was falling off so water was everywhere, toilet paper holders couldn’t even hold the toilet paper, the couches had weird dust all over it. There room was a total disaster. Last time we had 0 issues. After this start I won’t be staying here again.

Everything was great, stayed here before.Just one problem, have to ask for housekeeping, to do my room on a Sunday. No staff available rooms should be cleaned every day

Although I was a little confused looking for the lobby because is it is really on the second floor, I had a wonderful stay. The place was really clean and smelled great. They are really pet friendly.

We have stayed here several times during our daughter’s college at OSU. Never a bad experience.

Upon arrival our room was filthy dirty. Sheets had stains, walls had stains, handprints all over the wall. It obviously had not been cleaned. There was painters tape around the walls possibly it was under construction and they forgot to take the tape off. We asked them to switch rooms they said they could not accommodate that so we asked them to clean the room. they asked us to make a list of things that were dirty and they would clean it, they would not let us stay in the room while they cleaned it they made us wait in the lobby. After their so-called second cleaning, we went up to the room only to find it still dirty, new sheets with new stains and hair all over them. We called down to the desk and asked if they could just give us some cleaning products and we would clean it ourselves, they said they couldn't do that. Then the manager called, who they had previously said was not working and couldn't be reached, and said if we continued to complain we would be asked to leave. There were no other hotels in the area available due to the event going on. So we had no choice but to stay. The photos I'm posting are after they cleaned our room a second time.