Caybeach Princess

We stayed 23rd to 30th August in a private pool bungalow. So pleased we had a private pool as no inflatables were allowed on main pool, which would have ruined my holiday. All I like to do all day is float on the pool. Not sure why they have this rule as the pool is massive. Never known a pool not to allow inflatables. It really does spoil the hotel as other wise we couldn’t fault it. All the staff were extremely friendly and very helpful. The whole site is super clean, paths and around pool swept and mopped all the time. Maids came in 5 out 7 days and even did my washing up. Bedding was not changed and towels were changed on our last day which seemed a bit pointless. The private pool bungalow had air con in bedroom and lounge. It was super cold. Wifi was not good when we arrived but they came to room and reset it and then it was great. The room was very comfy and had everything we needed. The private pool is lovely and therefore didn’t use the main pools. But did notice there was plenty of sun loungers even still piles of them at lunchtime. The food was fab for a 3 star, always something we liked. We were half board. Entertainment is basic and bar closes at 10 which was fine for us. Holiday world is a 15 min walk away and the seafront is a 35 min walk or 5 euro taxi. Restaurants on seafront are all lovely too. We had one dinner and one lunch down there. There is a courtesy shower room for last day after you have checked out which u can book a half hour slot. I would definitely come back again but please start allowing inflatables.

My friend and I stayed here for a week and were really happy with this hotel. The pool was very big and always clean. The rooms were spacious and very clean! We went self catering but wish we went bed/breakfast as the location of the hotel is a little away from all of the restaurants. We decided to eat at the hotel each morning which was £€7.50. Great selection of food, pleasantly surprised. Short taxi ride to the restaurant and the hotel staff were super friendly and called us a taxi each night! There is also a free bus to and from the beach each day which is great! Overall a great experience!

Just back from a 2-week stay at caybeach and was good to go back as we last stayed in 2019 , And first of all that we noticed once we checked in! That the Bridge! That was across the pool was gone ! We had a good stay and the staff were friendly and only downside that we had was a group of lads was staying in bungalow 146 beside us and they came back every morning at around 5am making noise and banging the doors and woke us up and was glad they only stayed a week , Them lads should be staying in a 18-30 hotel as caybeach is a nice family resort, That was my only downside of my stay but everything else at caybeach was great

We arrived here late on Wednesday night and received great service from the man at reception, map provided to show us how to get to our bungalow and some other bits and bobs on what to do in the area. Off we went to find our bungalow. First impressions started well. We got to our bungalow and it was a lot smaller than we expected. We did pay extra for a bigger area however this clearly was not provided. The air con and tv did not work without a remote, you also needed a safe key to be able to use this - even though easy jet said it was included as standard. We tried calling down to reception to ask for these remotes and the phone didn’t work, I used my mobile to call down and the man didn’t understand English. We walked down there, bear in mind I have a disability and struggle to walk, so it took me a while to get there. Once I did I got my translator out and the man gave us an air con remote. However usually you will need to pay deposit for this - again not mentioned. Turns out the air con remote didn’t even work and there was a section on the air con unit itself to turn on which we did not notice. Speaking of air con, ours was covered in mould which we didn’t notice until we tried turning it on, so again we had to wobble down to reception, granted this was sorted that moment by the lovely maintenance man, who spent over 2 hours cleaning that air con machine - that’s how bad it was. I have asthma so was quite concerned but they dealt with this very quickly. The next day we walked to the shop, the closest ‘supermarket’ was hyperdino about 15 minutes away from our resort, which again was hard for me as a disabled person especially in the heat. But I wobbled over there and wobbled back, put everything away in the fridge. A couple of hours later we noticed nothing in the fridge was cold. Again, had to wander down to reception as phone was still broken, had a maintenance man come over to sort it for us and get us some new shelves as we had two missing. But we did need to throw most of the items away due to them needing to be refrigerated and not. Also note there is only a small section for freezer bits so would not recommend buying much frozen bits. There is also no oven, so where easy jet say fully equipped kitchenette, it is not. There is only a microwave and hob. There is also a kettle, coffee machine and toaster but when booking a self catering bungalow you would expect an oven so we were very disappointed to see this. There was no washing machine so we ended up washing things up in the sink and then drying them out on the airer which was provided. There are laundrettes but unsure on how far these are. The bed was made up of two twin beds, one was very comfy, the other was so squeaky. We had housekeepers in 5 days out of 7 as they do a rest day for the housekeepers which is expected, however out of all these visits the bed sheets were only changed once during the visit, which was on the 5th day, in a hot country you’d expect they’d be changed a b

The hotel was lovely very quiet and peaceful, pool areas are amazing cleaned everyday only downside about the pool was not being allowed inflatables for the kids no rings or lilos allowed unless it’s after 6pm when the lifeguard has clocked off. Staff at reception were very helpful and kind, however pool bar staff on occasions were quite rude. Bungalows are lovely very clean, we had fresh towels most days. Beds are very comfy too. We didn’t need to hire an air con remote it works with just a click on the air con machine same with the tv there is buttons underneath the screen. Taxis are pretty cheap to the local beaches, and very fast arrived at the resort in minutes. There is 3 free buses to the beach we never used them as we were always up and ready early so grabbed a taxi if we were heading out for the day. There is a little shop at the resort for everything you could need.