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Verifierade recensioner
Läge och interiör9.1
Bekvämligheter8.9
Service9.0
Renlighet9.0
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icerosie
Klassiskt Rum Pianella
Bodde på dec. 2024
Par
10 recension
10.0/10
Enastående
Publicerades 10 jan. 2025
I had a wonderful stay at this hotel! The property is beautiful, the rooms are clean and well-maintained, and the staff provided excellent service. The breakfast was delicious with a great variety of options. I will definitely come back again if I have the chance. Highly recommended!💗😍
Översätt
Brooke Eden
Rum Classic(plinius)
Bodde på mars 2025
Par
1 recension
10.0/10
Enastående
Publicerades 2 maj 2025
The best romantic hotel.
Staff could not do enough for us.
Översätt
Gästanvändare
Klassiskt Rum Pianella
Bodde på okt. 2024
Par
3 recension
10.0/10
Enastående
Publicerades 25 nov. 2024
Amazing staff and the hotel is so beautiful.great location, central to everything. Funicular is just 2 mins away and the station is just next turn. Located just overlooking the beautiful lake como. A must visit to this place and hotel try and book the room facing the lake. Unfortunately when we tried it was completely full. Breakfast is really good and all staff were extremely courteous. Loved loved loved it
Översätt
CheungMichelle
Bodde på dec. 2023
Familj
4 recension
9.5/10
Otroligt
Publicerades 4 feb. 2024
My daughter and I had a splendid stay at the Palace Hotel Lake Como, which is a historic and elegant property on the lakefront. The hotel is conveniently located within walking distance of the beautiful Como Cathedral and the charming old town. Our room was cozy and well-appointed, with an open and lovely view. The breakfast was delicious and varied, even with smoked salmon for breakfast, coffee was excellent. The staff was courteous and attentive, and made us feel at home. We highly recommend this hotel for a memorable and relaxing vacation in Como!
Översätt
6/9
AA Kiki
Bodde på okt. 2023
Familj
22 recension
10.0/10
Enastående
Publicerades 26 nov. 2023
Clean and smooth check in. Room is great and basic amenities. Right in front of the ferry dock which is super convenient and also many cafes and restaurants nearby. Breakfast spread is good too many options and staff is always friendly. Super recommend 👍🏻
Översätt
Gästanvändare
Klassiskt Rum Pianella
Bodde på feb. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 26 mars 2024
Amazing! We loved this hotel and we loved how thoughtful they were. It was raining outside and they left umbrellas by the door for us to borrow.
Översätt
Gästanvändare
Klassiskt Rum Pianella
Bodde på juni 2023
Familj
1 recension
9.5/10
Otroligt
Publicerades 29 juli 2023
Best location in Como city. A few meters from the town centre. Excellent buffet breakfast. Amazing views and really good facilities. Super comfortable beds and overall well-appointed rooms and bathrooms.
Översätt
Gästanvändare
Klassiskt Rum Pianella
Bodde på maj 2023
Ensamresenärer
1 recension
9.5/10
Otroligt
Publicerades 2 juli 2023
The hotel was very well located, the staff were all pleasant and helpful, the breakfast was plentiful in a lovely room, everything was kept very clean and the shampoo/conditioner/moisturiser nice.
Översätt
Marisa
Bodde på dec. 2023
Familj
41 recension
9.5/10
Otroligt
Publicerades 7 jan. 2024
"Fantastic hotel with great convenience! Highly recommended for a wonderful stay."
Översätt
Gästanvändare
Superior-rum
Bodde på sep. 2023
Familj
3 recension
6.5/10
Publicerades 3 nov. 2023
We visited Como to celebrate a birthday in this magical place.
Disgusting service when there was a mistake made at check in … it was an understandable mistake made by the lady checking me in (we are all human after all). I had accepted there was nothing that could be done at the time and as I had booked through trip.com I was referred back to them to arrange a refund for the difference between my booking and the room provided. Unfortunately the hotel then lied to the booking provider about the events that took place and as a result I ended up paying $900 a night to stay in a standard $600 odd room for 2 nights. After receiving the telephone transcript from trip.com I confronted them about the lie the front desk lady said because she wasn’t the person that checked me in she just went on what she thought must have taken place.
Thanks to Marcel for doing his best to help out on the last night. Very much appreciated.
General manager unavailable to see me to resolve. Spend your hard earned money elsewhere
Btw Como itself is absolutely amazing and definitely worth a visit
Översätt
Gästanvändare
Klassiskt Rum Pianella
Bodde på dec. 2022
Par
1 recension
9.5/10
Otroligt
Publicerades 2 feb. 2023
We lived in Como for a while and walked past this hotel every day. It's literally on the lakefront and as central to the centro storico, the bus station and the train station as it is possible to get. We always thought it would be a nice place to stay. Roll forward and we had reason to visit Como again this week so we booked it. I also booked another room for someone we were planning to meet in Como.
The hotel is one of those elegant old-school hotels you could imagine from reading about the grand old days of ('old' in the sense of traditional, elegant and sophisticated - but not 'old' in a 'tired' way). Imagine the exact opposite of a modern steel & glass skyscraper hotel and this is what you will find here.
Staff were very attentive and friendly (while still being unobtrusive and professional). Food was excellent. Maybe the breakfast was a little but expensive but that's the way it is with hotels - just book it with your reservation and you'll save. Dinner in the restaurant overlooking the fountain (twice) was fantastic. Many of the dishes were not as expensive as local tourist ripoffs elsewhere in the City. The Cotoletta Milanese was as good as I have ever tasted anywhere in northern Italy (imagine a soft, succulent Veal steak covered in breadcrumbs) and big enough to share 1/3 of it and still be full afterwards. The Lunch menu was better and less expensive than places with much less quality on the menu.
Overall, I would happily recommend the Palace Hotel to anyone. Treat yourself and book a room with a Lake View. You won't regret the extra few Euro.
Översätt
Gästanvändare
Klassiskt Rum Pianella
Bodde på maj 2023
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 12 juni 2023
We had a great stay! Easy walking access to the brunate funicular and close to several restaurants. The hotel made amazing restaurant recommendations and were very accommodating to us and our friends! 10/10 recommend! Very clean also!
Översätt
Gästanvändare
Rum med sjöutsikt
Bodde på jan. 2024
Res med vänner
9 recension
10.0/10
Enastående
Publicerades 29 mars 2024
Very nice view by the lake…
Översätt
Gästanvändare
Bodde på feb. 2023
Par
3 recension
10.0/10
Enastående
Publicerades 26 mars 2023
Fantastic hotel, amazing junior suite room, great location!
Översätt
MJ
Rum Classic(plinius)
Bodde på aug. 2022
Par
3 recension
10.0/10
Enastående
Publicerades 28 sep. 2022
This is a beautiful hotel. It's located in a prime area- across from the ferry & just minutes to the city square. You can see the Duomo from your bedroom window. We arrived by train from Milan- so it was a 15 minute ride from the train station. Every day we would just walk from our hotel to the city square to the shops & restaurants. On Saturdays they have the farmers market all around the square & it's fun to shop here. The hotel is grand. Their breakfst buffet is plentifully- choices of breads, pastries, scrambled eggs & bacon, cold cuts & cheese, fresh fruit & assortment of homemade pastries. The staff is courteous & the hotel is spotless. They also have a water dispenser in the lobby for filtered water. I definitely will choose to stay here again if I go to Milan.