Staybridge Suites Wilmington - Brandywine Valley

Nice suite hotel ,recommend it for families

Absolutely terrible, untrained and unprofessional staff at the Front Desk. Took an hour to get into my room, including five trips upstairs and back down because the keys did not work. Received a bill that I shouldn’t have, so went to complain to the front desk and the receptionist threw the bill at me across the desk. So if you don’t want to get a headache dealing with unprofessional people just don’t stay here. There’s a lot of nice hotels all around. The hallway carpet smells very bad.

We stayed just one night to rest our heads for a day trip. The breakfast was great in the morning. Your typical options but everything was hot and ready. The lady was always around to help and provided us a bag so we can take things to go. The front door of the room wasn't sealed for noise. so we heard footsteps, talking, and anything happening in the hallways. It's a good thing we had a second bedroom. The room had everything we needed to create a meal, but we ordered out. It was nice to have plates, utensils and actual glasses to have with our meal. Service around 7pm came to ask if we needed our garbage taken out which is a nice touch. This way our room wasn't smelling with food from eating. We did smell others who were cooking, good thing it smelled nice.