Royal Decameron Punta SAL - All Inclusive

Bathrooms smells bad, low food /non alcoholic drinks variety specially at lunch time. Nigth shows were canceled due to the rain no night shows at all. Transportation was the worst, no AC in the bus, flies inside, and the bus stoped 3 times because disperfection with the engine.

Royal Decameron Punta Sal is a really nice hotel. The food and drinks variaty and quality was good at the buffet and most restaurants. The oriental restaurant didn't meet our expectations. The swimming pool and beach were very good. The entertainment shows and dancing staff were superb. We didn't have wifi at our rooms when we arrived but it was fixed by next morning. Some recommendations are to add more trash cans around the hotel, add more showers to wash off the sand at the beach. The 3 showers were not enough and during lunch time there was a line of several people waiting to use them. Try to have the boutique store open Saturday nights were a lot of people are looking to buy stuff since it's probably the busiest time of the week, and probably offer better information about the daily shows. The app was confusing and the only way to know about the shows was from the guy announcing the games in the microphone at the beach.

Excellent time to enjoy relaxation and fun on the best beach in Punta Sal, one of the best All Inclusive in Peru and a superlative experience in Plus mode in 4 nights / 5 days perfect to disstress ️ ️

The infraestructure is very nice,the service too,the food is very plentyful ,I can't complaint,i had two excellent servers Jose and Edita very helpfull,in general we really enjoyed thank you!! We will recommend to family and friends the beach and pools are stunning!

The hotel is as far removed from the good things offered by hotels in foreign countries like Mexico or the Dominican Republic. It's not worth it. The service is VERY BAD, they do not manage their staff well, and their policies are very restrictive and do not benefit the consumer; they only seek to make more money. * The standard rooms lack the basics one would expect, such as a small minibar or WIFI. * They have a policy that only allows you to use the hotel's amenities, such as the bar or buffet, upon checking in. If you arrive a few hours early, you will have to wait in the lobby until the 3PM check-in time, unless you pay 30 dollars per person for early access and room availability. This does not happen in other resort hotels in the region. * You have to wait between 20-30 minutes for drinks because the place is so crowded and there is usually only one bartender most of the time to attend to everyone. Sometimes there are two, but that's it. Occasionally, they run out of ice and have to make people wait until they get more. Again, poor staff management. * Additional requests, like in my case, I ordered a special honeymoon package which was supposed to include (among other things) wine, a cheese board, and truffles delivered to the room. It was never delivered; I had to inquire, they said it would be done in 30 minutes, which never happened until the end of my stay, and they owe me a refund for that. * The restaurant reservation system is bad; I saw many cases of people who went to their reservations and were not in the system, so you waste time. Finally, there is little capacity in the buffets, and usually, there are no tables available; you will have to wait a few minutes for one to free up. They do not consider opening new spaces that they do have available.

Hotel infrastructure was good, pool & beach were good, besides that everything else was mediocre at best. We paid for the all inclusive plus package and I think the only perk was to have access to Smirnoff vodka, besides that food was bad, service was very poor, lack of training and amount of people to provide service to the guests. One bartender was in charge of the entire pool bar, it would take about 25 min to get 1 or 2 small drinks. Hotel policy is to not give bottled water, so you have to travel multiple times to the bar to get a drink or water. The towel situation is annoying, Facilities are well kept, if you go I recommend bring a stainless cup and your own refillable water bottle. Eat fruit bread and coffee, the rest of the food is meh I have traveled to some of the best resorts in the Caribbean and Mexico, this chain has a lot to learn yet. I can see this is poor management as the employees try their best, with limited resources and poor direction