Hotel Relais Antica Masseria

Stayed here as part of a Secret Escapes package, never again. Very basic room, pool closed due to huge fungal growth, it would have been nice to swim at the end of a long hot day. Room clean but very noisy as all 18 rooms arranged chalet style in a terrace round a courtyard . All noises from neighbours are audible, and tvs from both sides deafening. Hotel itself basically a hall with one helpful staff member at breakfast each morning, otherwise empty. Breakfast itself very basic and mostly sweet tarts and not replenished if you choose to eat later, but excellent coffee. Fridge in the room but no tea/ coffee making facilities. We arrived at 8.30 at night just as staff member was locking up, I guess we would have had to sleep in the car if we had arrived any later.

LOCATION MERAVIGLIOSA, TUTTO BEN CURATO ED ELEGANTE. ENORME SPAZIO PER IL PARCHEGGIO. STANZA ACCOGLIENTE E BEN PULITA, CIBO ABBONDANTE E OTTIMO. PERSONALE CORDIALE, DISPONIBILE. LO CONSIGLIERÒ A TANTE PERSONE.

This is a really tired and dated hotel by today's standards. Externally it looks great, but internally it is very basic. A few details about our room; Hardly any plug sockets Air con either on or off (no options) Wifi wasn’t working in bedroom, only reception/dining room (Room 206) TV not working. Asked twice - fixed 2 days later. No wifi so no Netflix etc. Noisy fridge all day/night Shower jets don’t work but instant hot water Other points; Very basic breakfast - don’t expect eggs of any kind! Remote location - a car is essential All staff speak very limited English, if any No one at reception Sunday evening or at 7am next morning. The breakfast guy took 1/2 hour to check us out due to the language barrier. Swimming caps needed for hotel pool €4 each from reception Best bits; The restaurant was amazing. Fabulous food and wine. We were given free 5-course meal on arrival (drinks not included). Lovely pool. Gets noisy though when the local kids arrive. Suggestion for hotel; Provide some guidance for international guests in the form of a small booklet (in a few languages) in each room.