Sightseer23781555280
30 augusti 2024
Every time we have visited Conwy, over the past three decades, we've wanted to stay at the enchanting, welcoming looking hotel in the high street, The Castle Hotel. We treated ourselves to a three night break, in a Superior Double Room only. The room was on the front of the high street and after the first night, I realised that we were not in the original hotel, but an add on above a coffee shop. Bitterly disappointed after this. The room next to us was too close, we could hear everything. It was like we were put out in the stables for a premium price. We frequented the bar on the first night, the staff were rude to us and we heard other patrons saying the same thing. That put us off booking the breakfast and evening meals there. Towels were soiled on arrival, the scatter cushions on the bed smelt of dirty hair etc. We had to ask for toilet rolls and water in the room, the glasses we used during the evening were left in the room for the three nights. Plus every morning, we were awoken at 7 am by the constant noise of recycling trucks, people shouting. I never thought, I would write a review like this, about a hotel I always dreamt of having the privilege to stay in.
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