Extended Stay America Select Suites - Memphis - Cordova

The location and how convenient it is from the locations I had to work at.

Needs renovating, the shower was cold, there is a bar & lounge next door, and even with the lights on, it was dark and dreary.

This used to be my favorite hotel but recently is has become a place I will avoid at all costs. Let’s start with the fact that since they have come under new management it smells like dirty diapers in the halls everyday, theres constant banging coming from the second floor and when you make a noise complaint they say there’s nothing they can do. There are also lot lizards in the parking lot and sketchy ppl just loafing late at night. I had to resubmit an honest review because my first review was harassed out of me by iris the front desk manager. The only time she was nice was when she was asking me for a good review, even said I owed her a favor and low key forced me to leave one. That’s not even the reason I’m leaving this review tho, I’m here because my room door was attempted to be opened at 9:20 in the morning and me and my husband were asleep stark naked in bed. If we did not have our latch on the door Trinity (iris’s niece I’m almost sure) would have seen something she didn’t want to see, or did considering she didn’t give us a chance to put clothes on when we said we were naked and coming to the door. When I called the front desk to ask why I was woken up and walked in on at 9:20 and not check out time which is 11, i got hung up on. When I came down to the desk to continue my conversation, I got cut off by iris every time I tried to address my issue, and I was being respectful until I was no longer being respected. Then she proceeded to tell me that she told her too

Everything was great! I would definitely stay again and absolutely recommend to the next person! The service was professional and polite as well.

They charge for everything! For instance, you cant get fresh towels. You'll have to pay for them to wash your dirty ones.

I had to get a room elsewhere because no one ever came to the front desk. I tried calling but no one answered there either. There was no one around period. I would like my card reimbursed with a total refund.