Solea Palm Resort Mactan

Im really disappointment with our stay. 1st. We booked the reservation at Solea Palm but upon arriving we were told that we must do the check in at other Solea. No proper information provided. 2nd. We forgot our keycard at the room and then we spoke with fd . I informed her if there is an extra keycard and was advise to just go back outside our room and wait for housekeeping to open the room. Again the front desk is located at other Solea which is far from Palm. Just so you know my companion has ACL injury. We went outside the room and waited for 15-20 minutes and no housekeeping arrived. We walked again to the fd tired and upset spoke again to the Gley and she provided me a key card. Still, Im not happy about this. 3rd. We were told by fd that we have 30 mins free at playroom/game room. At the area, we need to purchase tokens or pay 200 php for a 30 mins billiard! 4th. Curtain is really dirty 5th. The lights in the balcony is not working. We were eating outside with no light.

Overall it was a good start. We would highly recommend biking a room with a pool view as the roosters on the city side wake early and are loud. The kids loved the slides, the beach was nice, and the buffets were good. The staff at the buffet were excellent! The rooms themselves could be cleaner though in our opinion.

What a lovely place! The staff and food were excellent, and we thoroughly enjoyed our visit. Solea is truly a wonderful establishment.