Solea Palm Resort Mactan recensioner

Im really disappointment with our stay. 1st. We booked the reservation at Solea Palm but upon arriving we were told that we must do the check in at other Solea. No proper information provided. 2nd. We forgot our keycard at the room and then we spoke with fd . I informed her if there is an extra keycard and was advise to just go back outside our room and wait for housekeeping to open the room. Again the front desk is located at other Solea which is far from Palm. Just so you know my companion has ACL injury. We went outside the room and waited for 15-20 minutes and no housekeeping arrived. We walked again to the fd tired and upset spoke again to the Gley and she provided me a key card. Still, Im not happy about this. 3rd. We were told by fd that we have 30 mins free at playroom/game room. At the area, we need to purchase tokens or pay 200 php for a 30 mins billiard! 4th. Curtain is really dirty 5th. The lights in the balcony is not working. We were eating outside with no light.

The poorest booking experience I had. I paid through trip.com an accomodation with breakfast for 3 people and got the price adjusted for that. Then, upon checking in the hotel it turnout that I have to pay for the 3rd person since its their policy to collect fee for the 3rd person and another fee for breakfast even its already indicated in the voucher.

My stay at Solea Palm Hotel was absolutely exceptional! From the moment I arrived, the staff went above and beyond, making me feel incredibly welcome and comfortable. The rooms were impeccably clean and beautifully designed, and the amenities, including the pool,breakfast,were top-notch. I highly recommend this hotel for anyone looking for a truly memorable experience.

Overall it was a good start. We would highly recommend biking a room with a pool view as the roosters on the city side wake early and are loud. The kids loved the slides, the beach was nice, and the buffets were good. The staff at the buffet were excellent! The rooms themselves could be cleaner though in our opinion.

Amazing hotel, the pools are clean lots of things to do, great staff, and the waterpark was fun. The price in the restaurant is affordable and the quality is good. Can’t recommend the hotel enough.

We stayed in a room on the 8th floor of the Palm building, The view is very spacious, and you can see planes taking off one after another from the distance. There is a drying rack on the balcony for hanging swimsuits, which is a very practical design. The water park is very suitable for children, the rooftop bar is very relaxing, and the drinks are delicious. The Earth restaurant offers Chinese cuisine with large portions. In the photos, we ordered small portions. The staff at both restaurants are very enthusiastic. However, the downside is that we had to wait a long time for the room, and we didn’t get the room card until nearly 3:30 p.m. After a long journey, this was a very frustrating process. Additionally, there was no hairdryer in the room, and it took three phone calls before one was finally delivered, which was also a negative experience.

What a lovely place! The staff and food were excellent, and we thoroughly enjoyed our visit. Solea is truly a wonderful establishment.

Definitely going back to this place again and again. Visiting this place this March

We only stayed for one night before our next flight but everything was good. Great staff, good breakfast, LOTS of pools etc etc. Thanks for the stay and making us feel welcome.

Good services....delicious foods

Our first night in Cebu was truly an unforgettable experience! From the moment we arrived, everything exceeded our expectations. The atmosphere was vibrant and full of life, making us feel immediately immersed in the local charm. What stood out the most, however, was the incredible hospitality of the staff. Each person we encountered was so warm, friendly, and attentive, ensuring that we felt welcomed and comfortable throughout the evening. Their kindness and professionalism added a special touch to our stay, making it even more enjoyable. We couldn’t have asked for a better start to our time in Cebu!

I recently had the pleasure of staying at Solea Hotel, and it exceeded all my expectations. From the moment I arrived, the staff was welcoming and attentive, making check-in a breeze. The lobby was beautifully decorated, creating a warm and inviting atmosphere. My room was spacious and impeccably clean, with stunning views of the city skyline. The bed was incredibly comfortable, ensuring a restful night's sleep. I also appreciated the thoughtful amenities, including a coffee maker and complimentary toiletries. The on-site restaurant offered a delightful dining experience, with a diverse menu and delicious food. I particularly enjoyed the breakfast buffet, which had plenty of options to satisfy every palate. The hotel’s location is another highlight—close to major attractions yet nestled in a quiet area, perfect for a relaxing stay. I also took advantage of the fitness center and spa, both of which were well-maintained and offered a great way to unwind. Overall, my experience at Solea Pams Resort was exceptional. I highly recommend it to anyone looking for a comfortable and enjoyable stay. I can’t wait to return!

Its out go to family resort specially with kids

Solea Mactan Resort is a wonderful destination for couples seeking a romantic and tranquil escape. The resort’s serene location, far from the noise of the city, provides an intimate setting perfect for quality time together. Its beautifully designed pools and lounging areas offer the perfect opportunity to relax, whether by soaking up the sun or enjoying peaceful moments by the water. The dining options are a highlight, with the sky bar and beach bar offering picturesque views and delicious food that set the stage for romantic meals. The staff is attentive and thoughtful, ensuring your stay feels special and stress-free. Couples can also indulge in spa treatments or take leisurely walks around the resort’s well-maintained grounds to unwind further. Overall, Solea Mactan Resort combines comfort, excellent service, and a peaceful ambiance, making it a perfect retreat for couples looking to reconnect and relax.