Residence Inn Cork

Lovely hotel. Nice and clean the a good breakfast. Perfect location for the city centre. Would stay again.

I wanted to take a moment to recognize Mark Tobin at the Residence Inn & Moxy Hotels in Cork for his outstanding customer service. My sister, a recent widow, and I were traveling with her daughter—who is studying abroad in Ireland—and her son. When they arrived at the hotel, they discovered that all the rooms at the Moxy only accommodate two people. As a Titanium member with over 100 nights at Marriott last year, I travel frequently, yet I had never stayed at a Moxy before and didn’t realize this detail wasn’t clearly stated on the website. To complicate matters, both the Moxy and its sister hotel were fully booked. The only option given was to book a second room, which wasn’t ideal for their situation and would have doubled their travel budget. Since my sister arrived first, she called me in tears, unsure of what to do. That’s when I reached out and spoke with Mark. He was smart, kind, and incredibly resourceful. Despite the sold-out status, he went above and beyond—checking carefully until he found a solution. He located a room at the Residence Inn that was out of service due to a minor issue (a hairdryer needed replacing) and was able to move us there. This completely saved the day and made all the difference for my sister during an already emotional trip. Instead of simply saying, “We’re sold out,” Mark took the extra steps to find a solution—something that should be the gold standard in hospitality. His efforts should be recognized and celebrated. Marriott prides itself on exceptional service, and Mark truly embodies that. Thank you, Mark, for your professionalism, kindness, and dedication to guests. I hope Marriott acknowledges and rewards your excellence!

We stayed here for 4 nights on a break away. The hotel is brilliantly located right by the city centre. The breakfast was very good and the rooms were spacious and very clean on arrival. Our room had a kitchen which was kitted out with everything that we could need for a short stay, and was nice to have an option to make your own food. The room even had a feature where you could stream from your phone to the TV which was very helpful. All staff we met were very helpful and pleasant, especially Svenia who could not do more to help us during our stay. We met Giselle on checkout who was also very helpful and pleasant. Overall, a brilliant hotel, would definitely recommend if visiting Cork.