Hampton Inn Corpus Christi-Northwest I-37

On the day of our arrival we called the hotel multiple times with questions but no one answered. Upon arrival the worker who checked us in wasn’t friendly and seemed annoyed when we asked about discounts for government worker’s. She said they do not offer those discounts but the worker at checkout said they sometimes do. The hallways were steamy and there were multiple humidifiers set out to attempt to alleviate the heat but they didn’t work. The room was stuffy, the air stunk, the chair had mildew, the white comforter had brown spots, the carpet was dirty, the pool was freezing cold, and the room was $350 for one night! We’ve stayed in much nicer accommodations in San Antonio, New Braunfels, and Houston for much less. Don’t stay here!

I can say we felt welcome from time of check in to check out. The staff was amazing and went above and beyond. There was one front desk agent I can't remember her name but she made our stay the best for my kids and I. She is one of the reasons we will be traveling back to this hotel the next time we visit Corpus

Old, outdated, moldy, rooms, evidence on the carpet, walls and hallways!! Very bad! Front desk agent was not pleasant, and didn’t thank us for being gold and diamond members. One elevator, evidence of wear and tear and not taking care of the hotel. The worst Hilton ever!

needed to check out at 2 so we could attend a funeral, then change clothes before making the 7 Hr trip home. Grace the front desk lady condescendingly said "we don't offer late checkout, checkout is at noon". We will bypass Hampton Inn from now on.

I understand that loss of occupancy during covid might have taken a toll on some hotels. I'm assuming that's the reason the owners of this hotel haven't put any funds into improvements - wallpaper in all hallways and the rooms is peeling - it's been reglued (not very well) and stapled in so many locations - it just looks gross. The elevators aren't very clean. Carpet and furniture are dated. Towels are thin. Our bathroom had mold, even though they'd tried to paint over some of it. The lighting in the rooms is too dim, and there's an outlet only on one side of the bed. TV is old but big. There's a microwave, which is nice, but it will take 4x the normal time to heat something. Also a refrigerator in the room. Coffee pods didn't fit into the machine but still worked (still not great coffee - we went out for it). Front desk staff was friendly. We slept ok as long as we cooled the room before bed then turned off the in-room AC unit before we went to sleep. Breakfast was typical (yuck - didn't even bother). Pool area didn't seem too bad. We needed a hotel in this area and this one had the best reviews; I'm not sure why. But if it's the best one, I'd hate to see the others. If we had to come to this area again, we would look for something better, even if it was an extra 10-15 minute drive.

Trash hotel. They can’t do simple task and they have issues with everything. They couldn’t clean with pets in the room asked me to leave for a while with my pets to clean the room. I came back after being gone because thats what they asked me to do and I find out they didn’t do anything because I had a shirt on my bed and “they can’t touch property”. Wasted my entire morning and didn’t clean the bathroom which had nothing to do with the bed but okay. I would never stay here ever again.

I have to be here until October and I just LOVE Irene. She takes care of the breakfast during the week. She is super friendly, works hard, and always makes her guests feel welcome!! I'm glad I will get to visit with her while I'm here.