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Verifierade recensioner
Läge och interiör3.8
Bekvämligheter3.8
Service3.8
Renlighet3.8
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Negativa recensioner(8)
Angela C
Bodde på dec. 2024
Familj
5.0/5
Enastående
Publicerades 26 jan. 2025
We have previously stayed in these apartments on a number of occasions, but only came to dine on this occasion as stayed elsewhere. It was my granddaughter's very first trip abroad for her 13th birthday so very special for us all . As usual excellent service, spotlessly clean , food choice very good with a specials board offering excellent dishes . Food is plentiful, hot , freshly cooked , the goat stew is wonderful and all served with a smile .
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Gästanvändare
Bodde på feb. 2025
Par
4.0/5
Mycket bra
Publicerades 7 mars 2025
This is a standard 3 star resort but one which has a few advantages. The staff are friendly and helpful, the pool is well maintained and pool area sunny and sheltered. The apartments on the same side as reception are the ones to have as their balconies get the sun all day. It also has a squash court and well equipped gym which is free to use. You also get 10% discount in La Luna restaurant which you can access from the ground floor of the hotel. The one bedroom apartment is a good size but don’t expect to cook up a storm with a two ring cooker and a microwave. Stayed here a couple of times (the second time for four weeks) and would happily go back again. Ideally situated for the town, restaurants and port area where you can take the ferry to Lobos island or Lanzarote.
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Gästanvändare
Bodde på jan. 2025
Annat
3.0/5
Publicerades 22 feb. 2025
Great location near the harbour. Lovely big room. However had to request clean towels and room only cleaned once in 5 days. Always plenty of sun beds by the pool but absolutely no atmosphere at all! Needed some background music. Wouldn't recommend for anyone with children. No entertainment at all. Went to the restaurant once, even in there it was silent, you felt awkward making conversation with people you were saying with.
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Gästanvändare
Bodde på jan. 2025
Par
2.0/5
Publicerades 8 feb. 2025
Terrible experience .....cockroaches ,mites crawling all over kitchen surfaces , getting clean towels was a nightmare never again !!!!!!!
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Gästanvändare
Bodde på dec. 2024
Par
5.0/5
Enastående
Publicerades 23 jan. 2025
Jist back from a week at Dunas Club. I have been many times and love this place. The staff are always polite and helpful. The rooms are basic but clean and the beds are very comfortable. The pool area is quiet and relaxing with beds always available. The food in La Luna is great and reasonably priced. I hope to visit again soon.
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Gästanvändare
Bodde på dec. 2024
Par
4.0/5
Mycket bra
Publicerades 19 jan. 2025
We are very familiar with this area and chose this hotel for the view. We had the sea facing apartment which did not disappoint. All the breakers and surfing were in full view and as expected the wind was bracing to say the least. Beds were comfy shower was OK . All the staff were excellent and very accomadating. We have done all inclusive at top end hotels but have never really enjoyed the experience, but I cannot fault the La Luna restaurant attached. Food was excellent, breakfast with British style bacon. There is only one downside to this place, it is not disabled friendly. Never got to see the pool (to cold anyway), to many steps. The same with the restaurant but only one step access outside. As my wife and I are both disabled we at times struggled but either staff or customers always helped us. In our humble opinion it is a hotel well worth considering.
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Gästanvändare
Bodde på dec. 2024
Annat
5.0/5
Enastående
Publicerades 18 jan. 2025
Lovely Hotel, perfect location ,friendly staff and a great restaurant La Luna, ate here a few nights well worth a visit ,Breakfast was also good .had lunch in pool area also nice, a nice short walk to all the bars in the new town. .very reasonable stayed 14 nights, will be back
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Gästanvändare
Bodde på dec. 2024
Par
3.0/5
Publicerades 10 jan. 2025
Came with the main purpose to escape UK weather for the sun and celebrate new years eve,had been at the hotel a couple of days when we got ready to celebrate in the restaurant and bar to be told we could not sit in the bar has it was booked for a private party and hotel guests could not drink in there unless reservation had been made, plus for that night they had doubled the prices on everything.
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Gästanvändare
Bodde på dec. 2024
Par
1.0/5
Publicerades 4 jan. 2025
Very substandard hotel worse Hotel we have every visited via RCI. Hotel Room small no cleaning and had to beg for clean towels. Don’t like RCI Guests
Översätt
Gästanvändare
Bodde på nov. 2024
Familj
2.0/5
Publicerades 30 dec. 2024
We stayed for 8 days over Christmas, the room is dated, the doors to the balcony had to be forced open and closed, the room was clean on the surface but I had to move the sofa bed to get something I dropped and it was filthy (also under the beds in the bedroom were full of hair). We only had our room cleaned once and clean towels once which meant we were drying on dirty towels. The noise throughout with banging doors and people running about went on until 3am and started again at 6am. Pool doesn’t open until quite late. The WiFi in the room didn’t work the whole time we were there, and the reception team seemed like they really didn’t want to be there which seemed odd (this has been noted in several other reviews. Good points, the location we liked and the hairdryer was strong.
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Gästanvändare
Bodde på nov. 2024
Annat
5.0/5
Enastående
Publicerades 23 dec. 2024
very very very nice staff from the cleaners to the receptionist they couldn’t do anymore for us , its kept clean and changing the linen every couple of days if u ask they’ll do it more often , the only negatives I have is the outside could do with a paint it looks a bit tired looking from the kerb , I would totally recommend this hotel to friends and family and will definitely stay again ,
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Gästanvändare
Bodde på nov. 2024
Annat
3.0/5
Publicerades 13 dec. 2024
The appertment was fine , the view spectacular from the balcony. We went into the restaurant a few times. Most staff were nice and polite but this was spoilt by a couple of the staff. They were rude and made it obvious they did not want serve us. We go to Spain and love the spanish culture and at least try to talk a little spanish. To be treated like an illegal alien who is infected with anthrax is Bizarre. Anyway rant over we will not stop here again. But look forward to our next trip to Spain.
Översätt
Gästanvändare
Bodde på nov. 2024
Annat
5.0/5
Enastående
Publicerades 11 dec. 2024
A fantastic clean and quite hotel, located very close to the main town centre , breakfast was also very good and the reception staff were great 👍 would definitely recommend and cost very reasonable, it was a last minute booking and they were very accommodating.
Översätt
Gästanvändare
Bodde på nov. 2024
Par
5.0/5
Enastående
Publicerades 1 dec. 2024
Booked through jet2 and got dropped off in a small mini bus but on departure had to make our way to the start of the road we walked as we are fit but they did offer to pay for a taxi unsure why coaches can’t get down this street as HGV lorries heading towards the port come down this street this is a jet2 issue and not the hotels issue.On to the hotel had a pleasant stay here I was surprised by some of the negative reviews as it’s a very nice 3 star hotel the staff were friendly on reception.Our room was the opposite side from the sea front 232 and got the sun later on in the day only one side of the pool area got sun shine so most of the beds are down one side.The room was cleaned 3 times on our stay and the bedding was changed mid week but a couple of times we just asked the maid for clean towels and a toilet roll as required it wasn’t a problem.No air con but a fan is supplied must be a very hot room in the summer.So close to the port you hear the blast of the 3 air horns of the first sailing when the door was open.Seven minutes walk to the music square walked back the Main Street the bus comes down and cut through by the side of the church and about the same to the big supermarket walk back down the Main Street the bus came down and look left down the side streets for the wind mill it’s right there.I would stay here again good value for the money we paid.The hotels outside was getting painted when we were here as were some of the rooms when they became vacant
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Gästanvändare
Bodde på nov. 2024
Annat
5.0/5
Enastående
Publicerades 1 dec. 2024
This is a lovely hotel, we had a suite which does have street view but we knew that when booking and our balcony got the last of the sun which was nice. All the staff here are so friendly and welcoming, for the price we paid we weren’t expecting much but we was really surprised and loved our week here. We came in Nov so the no air con wasn’t an issue but I can imagine in the summer it’s not great. That’s the only negative really, we would absolutely stay here again it was lovely.