Hotel la Perla: the Leading Hotels of the World

The rooms were beautiful and the service was fantastic. The views of the mountains are breathtaking. Outdoor cafe is a great way to unwind after a day of hiking. We had a birthday dinner there for 16 guests and they went above and beyond . Memorable stay!!

GIVEN HOW MAY HOTELS THERE ARE IN BADIA, YOU HAVE TO WONDER HOW YOU CHOOSE. ON OUR PREVIOUS TWO TRIPS PRE COVID WE STAYED AT ROSA ALPINA WHICH IS UNDER CONSTRUCTION SO WE HAD TO FIND ANOTHER HOTEL. WE WERE FORTUNATE TO FIND LA PERLA. THE ROOMS AND SERVICE FAR EXCEEDED EXPECTATIONS BUT WHAT MADE IT SO MEMORABLE WAS THE STAFF. YOU JUST KNEW THAT EVERYONE LOVED WORKING AT LA PERLA. WE SPENT THREE MARVELOUS DAYS HIKIGN WITH FRANCISCO - AN UNEXPECTED ADDED BONUS TO OUR STAY. EVERY STAFF MEMBER TOOK THE TIME TO SEE HOW WE WERE DOING EACH DAY - BOTH AT BREAKFAST AND WHEN WE RETURNED FROM OUR HIKES WITH GENUINE INTEREST. FOR THE FINAL EURO CHAMPIONSHIP GAME WHEN THE PUB WAS FILLED WE WERE SHOWN INTO A PERFECT “SMOKING” ROOM (NO ONE WAS THERE TO SMOKE - ONLY TO WATCH THE GAME). AND OF COURSE THE NEXT DAY EVERYONE ASKED HOW IT WENT (NOT TOO WELL FOR ENGLAND). AND ON THE LAST EVENING WHEN MY HUSBAND FELL ILL THE STAFF WENT ABOVE AND BEYOND AND WE HAD A DOCTOR AT THE HOTEL IN TWENTY MINUTES AND EVERYONE WENT OUT OF THERE WAY TO ASK HOW MY HUSBAND WAS DOING THE NEXT DAY. OUR ROOM WAS BEAUTIFULLY DECORATED - THE BATHROOM AND THE BATHROOM TOILETRIES WERE DIVINE. I STILL HAVE THE BODY CREAM AND WISH I HAD MORE. THE DOLOMITES IN JULY ARE SPECTACULAR AND LA PERLA MADE OUR VISIT TRULY MEMORABLE. WE DEFINITELY HOPE TO RETURN NEXT YEAR.

The reservation system of this hotel, when changes or modifications are made, does not refer to the reservation numbers initially assigned. So when we did a change in dates in some rooms it applied by mistake to another one that remained empty for three nights without anyone informing us about it. Firstly, the reservation of that particular room was extended without us requesting it, secondly, when the person checked out, they took back the room key and no one was informed that the room would remain empty the following 3 nights. and when we wanted to clarify the situation we came across a quasi “director” named Nicolo Bagna who, with notable incompetence and a rude attitude, did not allow us to explain what happened, and all he limited himself to say was that he believed on what his reservations people told him. It should be said that between the 4 rooms we were in this hotel we spent around 25 nights. A super trip spoiled by Nicole Bagna, the Hotel La Perla Director that doesn’t care about losing customers. .