Gästanvändare
20 oktober 2023
I spent two weeks and left with mixed feelings. The hotel itself is worn and showing its age, but not bad. The staff is, for the most part, friendly and helpful. They are also very young, which is fine, but it seemed like they were missing the adult in charge. A lot of unforced errors between housekeeping mix-ups, being out of coffee, and a general sense that no one was in charge. It's likely tough to find proper staffing in a small town with a lot of hotel competition serving a transient customer base such as myself. That being said, I'll be trying the Candlewood next hitch, not due to the staff itself, but the amenities and condition of the rooms themselves, Pros: -Free breakfast and dinner with extended hours which is nice for the customer base they serve -Free coffee 24/7 (except when they drop the ball) -Friendly staff -Beds are comfy; a big plus. Cons: -The food is very meh. Reminded me of school lunches from back in the day. Who was preparing mattered, as sometimes not bad. To be expected given the lack of a real kitchen. -The showers are terrible- low water pressure (somewhat understandable given it's south Texas). Horrid soft water, too much softener, to the point that no matter how much you scrub, you feel slimy. This is the deal breaker for me. Also, rarely hot water, regardless of morning or night. The rooms are fair, and as I mentioned, pretty worn carpet and furniture. There were other nit picks, but were handled by staff (such as missing TV remote, etc). Overall, not up to the Hilton brand, but livable.
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