Aparthotel Adagio Access la Défense Place Charras

設施還比較新，位置離tram站點很近，旁邊有個大超市，好幾個餐廳。真的還不錯

Séjour de 1 nuit, bonne expérience, lit confortable. J'ai dormi comme un bébé

Everything was perfect, I really enjoyed my stay. Great location near La Defense with all the needed facilities available.

Mediocre room. Dirty floor but well equipped. No air con so room was like a furnace but both windows open fully. We paid to use car park which was the foulest place I’ve ever been with an open sewer overflowing then when we asked to leave car to 5pm after check out they refused. We paid to park yet asked to move car. Location is great. We used the public swimming pool opposite and the kids play park and splash pad.

In summary: Family trip with 2 children aged 5 and 7. Kids activities were not available. Checking in - unorganised and rooms not ready for 3pm check-in. Payment - full payment in advance. The online check-in is not valid. Parking - €15 per day paid up front. Rooms - we had a family apartment / room. It was adequate for 2 adults and 2. Shower was intermittent with super hot then super cold, not thermostat control. Metro - circa 15mins walk to RER. Service - poor, disorganised and not very responsive. Request of fresh towels took more than 30mins. Would we stay here again - No

I had booked a 2-night stay at this hotel from 1st to 3rd April. However, due to a French border officials’ strike, I couldn’t travel from Dover. I contacted the hotel to explain the situation and they agreed to postpone my stay for free until the end of May. But when I tried to use my booking on May 29th, they wanted to charge me an extra 150% and did not honor their agreement. They also refused to refund my money. I do not recommend this hotel, because of their dishonesty and lack of customer service - they did not keep their word. Avoid - There are better options in Paris.