Hôtel Courcheneige

It is a highly recommended hotel , with values m good service, value for money, in a good location, with good food, nice environement, and warm stuff .

The staff were amazing and the evening meal was of the highest quality every time. We will definitely be back.

Stayed for Christmas in triple room which worked well for us. Been to many hotels mainly in 1850 but also across 3 Valleys and Courcheneige is right balance of location, delivery and price. Staff lovely from arrival onwards, cheerful and helpful. Dinner is of limited choice but good quality, an improvement since our last stay. Wine list is good, strong in most areas and realistic mark ups. Breakfast could do with some attention as both some hot and cold items ran out, and sometimes ordered items like omelettes were not available. Bar area is well used, with seating shortages particularly around coffee time in morning and mid afternoon tea. Perhaps the underused lounge area opposite reception could be incorporated to increase capacity? One aspect that could be improved is the booking process. This is a common theme with Courchevel hotels but it’s actually quite difficult to book through the website and there are an enormous number of follow up emails needed to secure confirmation and payment. The concierge team are eager to help but we had difficulties with getting our ski passes and specific times for our van transfer to/from Geneva. Perhaps these are 21st Century problems but if they could be resolved it would add to an already enjoyable overall experience. Courchevel 1850 is our favourite ski experience and Courcheneige will continue to be our hotel of choice

Book this hotel if you wan the finer aspects of a ski trip. Food is excellent and the hotel location is perfect as it is direclty on the slopes. Ski hire at the hotel shop is perfect.

What, oh what has happened to a once much cherished hotel. The current directors and management cannot destroy the fact that the Courcheneige is in a great spot on the mountains. As for everything else, they are doing their very best. By no stretch of the imagination is this a 4* hotel experience. My apologies for a long review, but I am not in the habit of posting negative comments, so feel that a proper explanation of events is necessary. Our sorry tale started on the 27th April 2023, when we emailed the hotel directly requesting two rooms for three adults and one child for the week beginning 23rd March 2024. The reply on the 14th May explained that the team were on holiday and would provide us with a quote when they return in August. We finally received a quote on the 25th September for the right number of people, but for just 4 nights starting on 20th March! Having pointed out their error, the hotel replied with a new quote for the right dates, but this time for just two adults and one child. At this point we decided that it might be easier to get the right outcome if we booked through the hotel web site. After some searching, we found the special offer tab – March ski hire and lift pass inclusive weeks - at the bottom of the room type page. This appears to offer two options. Contact the hotel using a form – well you can image our thoughts on that – or via a booking bar across the top. We used the booking bar to reserve two suites and received an email confirmation. As was forcefully pointed out to us on arrival at the hotel, we had already made two schoolboy errors. 1. It seems the contact us form on the page is the only way to obtain the all-inclusive package, in which case why would the booking bar alternative even appear on that tab. 2. We interpreted the ‘half board basis’ of the confirmation as meaning not including lunch – the normal use of the term - not that we had not obtained the ski hire and lift pass, after all we had booked through a tab on the web site that specifically provided that. On arrival at the hotel, we requested our ski hire vouchers – required at the on-site ski shop – and ski passes to be told in no uncertain terms that we had only booked half board and not the all-inclusive package, and that we would have to pay a further 1,800 euros to upgrade. Fortunately, I was able to find an eMail – 25th February – in which I asked the hotel to confirm that “our all-inclusive tariff includes 3-Valleys ski passes and ski hire”, to which the response was “Regarding the All inclusive package, i confirm the 3 valleys skipass and ski hire are included”. At this point, it was surely the hotel’s responsibility to clarify any confusion if they felt there was any, and to correct our booking mistake if they thought that we had made one. Even now the Manager did not concede, saying that the hotel’s response to my question was a generic “if you had booked the all-inclusive package, it would include the passes and equi

The location of the Hotel is outstanding. It could be the best spot in Courchevel 1850 for hotel and Aprés-ski. Unfortunately the hotel policies are not aiming to welcome guests, but to ostentiously maximize short-term profits. The most absurd policy is to charge €10/day per ski if you would rent it from another place (which is 1/3 of the hotel price). If you would bring your own skis they will charge zero. This is ultrageous and illegal (against the very basics of EU competition laws). The hotel is old but well taken care off and the food is good. The wine list is poor and expensive.