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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.3
Service4.3
Renlighet4.4
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Alla recensioner(120)
Positiva recensioner(25)
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Utmärkt läge(6)
Negativa recensioner(2)
Guest007
Standarddubbelrum
Bodde på okt. 2024
Affärsresenärer
1 recension
3.5/5
Publicerades 16 nov. 2024
I booked it for three night as I had some business in the area. Due to a recent bad experience with a budget hotel, i though might have a better value for the higher price. I was wrong. Very mediocre service, small room, funky odour, and limited amenities. For the anount I paid i expected a better value. Staff were helpful though.
Översätt
Svar från boendet: Dear Guest, Thank you for providing us with some feedback on your recent stay. Please accept my apologies that your stay was not too your liking. I have passed this back to the housekeeping team to look into to make srue that this room gets sorted for the next guest. I am pleased to hear that the staff were helpful. I hope we can welcome you back in the near future and prove that this was just a one off event. Kind regards, James Massey Operations Manager
Gästanvändare
Standarddubbelrum
Bodde på maj 2024
Par
11 recension
3.7/5
Publicerades 24 juni 2024
I’ve stayed here before not a problem,but this time was terrible I stayed in the car park 1 hours thought they’d made a mistake on the booking the hotel looked like a demolition site no sign of entrance or reception very disappointing,gave me a disability room which I refused to stay in at a different hotel , I think the manager was Richard who helped us get a different room he was very friendly but the room was in lower ground smelling of sewage in hallway’s and damp in the room ,we both suffer with asthma and anxiety , all the lady staff was very polite and welcoming but I don’t want to stay here again
Översätt
Svar från boendet: Dear Guest, Thank you for you review and taking the time to review us. I am sure you can appreciate that hotels do have to have maintenance and upgrade work to them. We try our best to make sure it is known to our guests where the hotel entrance is and will take your feedback onboard. I am saddened that you don't want to stay again as I am sure this was just a one of event. I have spoken to the team and made sure that we are making every guest experience a memorable one. Kind regards, James
Anonym användare
Standardrum i queensize
Bodde på okt. 2024
Par
8 recension
4.7/5
Otroligt
Publicerades 1 dec. 2024
Good location lots of parking and a good breakfast
Översätt
Svar från boendet: Thank you for taking the time to review us. I am glad you enjoyed the breakfast and there was plenty of parking available. I hope we can welcome you back soon. Kind regards, James
Gästanvändare
Standard dubbelrum med enkel bäddsoffa
Bodde på feb. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 4 apr. 2024
Really enjoyed our stay loved the hotel and the service was great lovely staff and friendly service will definitely come back
Översätt
Svar från boendet: Dear Guest, Thank you for your review and feedback. I am pleased that you enjoyed your stay and that everything met your expectations. I look forward to welcoming you back again in the near future. Regards, James
JAMIE
Standardrum
Bodde på nov. 2023
Ensamresenärer
43 recension
3.7/5
Publicerades 30 jan. 2024
Nice breakfast in the morning and free parking which was a nice change. I would stay again.
Översätt
Svar från boendet: Dear Guest. Thank you for leaving a review and feedback. I am glad you enjoyed your stay and that we can welcome you back in the near future. Kind regards, James
Loh
Standardrum
Bodde på jan. 2024
Familj
24 recension
5.0/5
Enastående
Publicerades 19 mars 2024
Great stay with the comfortable, clean and great location
Översätt
Svar från boendet: Loh, Thank you for your review and feedback. I am pleased to hear that you had a great stay and that you found the hotel clean and comfortable. I hope we can welcome you back in the future. Regards, James
Ka60
Standarddubbelrum
Bodde på apr. 2023
Par
4 recension
4.5/5
Utmärkt
Publicerades 19 juli 2023
Clean tidy and cozy hotel. It matches everything described in the description.
Översätt
Svar från boendet: Thank you for your review. Hope to see you again soon. James
Anonym användare
Standarddubbelrum
Bodde på sep. 2022
Par
9 recension
5.0/5
Enastående
Publicerades 29 okt. 2022
The hotel is in a really good location and is clean! The room is a good size and has everything you need from tea and coffee an iron and a hair dryer. The staff at the front desk are very friendly. The only problem I had was that every where in the hotel was very hot the room does have air con tho so once your in there it’s ok. We would stay there again
Översätt
Svar från boendet: Thank you for taking the time to write a review, we hope to see you again in the near future!
Gästanvändare
Standard dubbelrum med enkel bäddsoffa
Bodde på sep. 2022
Res med vänner
7 recension
4.2/5
Mycket bra
Publicerades 25 okt. 2022
Perfect and convenient for a one night stay. Location right beside motorway and the room was clean and spacious. £5 parking a pain in all honesty but would recommend this hotel.
Översätt
Svar från boendet: Thank you for taking the time to write a review, we hope to see you again in the near future!
Gästanvändare
Standarddubbelrum
Bodde på juli 2022
Familj
4 recension
2.5/5
Publicerades 31 aug. 2022
Unfortunately this place has gone down hill somewhat. The staff on this occasion were not up to the usual standard that we have come to expect at this property especially as we are regular guests here. The health club which closed due to covid appears to be closed permanently despite this still being advertised on some 3rd party websites.. staff are definitely not as good as they used to be particularly when it came to demanding the £5 per day parking charge and the breakfast was not up to the usual expected standard. The only plus side now is the location which is a shame as it used to be a great hotel with really good facilities and some really nice people working here.
Översätt
Svar från boendet: Thank you for your feedback. I am disappointed to read some of your feedback as we pride ourselves on the delivery of the service provided by the team here at the Holiday Inn Coventry. The pool closed prior to Covid occurring and as such, isn't related but apologies that you have seen this on any third party sites. If you do wish to discuss your comments further, please do contact our Operations Manager directly who will be happy to discuss this further with you. We really appreciate your feedback, Lottie
Tony
Standarddubbelrum
Bodde på mars 2022
Par
3 recension
3.5/5
Publicerades 8 maj 2022
Fair enough only to stay for one night. Can’t expect more. But the cleanliness should be improved. The double bed is smaller than expected. Don’t know why there is no fridge.
Översätt
Svar från boendet: Thank you for taking the time to write a review, we hope to see you again in the near future!
Yorkshire visiting
Standarddubbelrum
Bodde på juni 2022
Familj
14 recension
5.0/5
Enastående
Publicerades 16 juli 2022
Great stay, friendly staff and clean hotel. Good location!
Översätt
Svar från boendet: Thank you for taking the time to write a review, we hope to see you again in the near future!
Gästanvändare
Standardrum i queensize
Bodde på dec. 2022
Affärsresenärer
142 recension
5.0/5
Enastående
Publicerades 8 feb. 2023
Ok but boring
Översätt
Svar från boendet: Thank you for taking the time to write a review, we hope to see you again in the near future!
Gästanvändare
Standarddubbelrum
Bodde på nov. 2023
Par
2 recension
1.0/5
Publicerades 3 dec. 2023
上一個人走後不打掃房間,交涉無用不給換房間
Översätt
Svar från boendet: Dear GuestThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Coventry.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me.Sincerely,James Massey Operations Manager
Anonym användare
Standard dubbelrum med enkel bäddsoffa
Bodde på juni 2024
Familj
9 recension
5.0/5
Enastående
Publicerades 26 juli 2024
房間很大 停車免費 高速下來就是旁邊就是大賣場 早餐的培根烤的很好吃
Översätt
Svar från boendet: Thank you for your review. I hope we can welcome you back again soon. James