Britannia Hotel Coventry

Very good location and just near the bus terminal with multiple bus routes. Many restaurants just a few steps away.

Well located in the centre of Coventry, the room was reasonably spacious with ensuite facilities. Reception staff were quick to deal with me upon arrival. Make sure you take photo ID as this is required for check-in. My only gripe was that the curtain in my room didn't cover the entire window, so light was streaming in from very early in the morning. Dinner and breakfast are available at an extra cost, but I can't comment on the quality because I dined elsewhere.

March 26, we arrived at 3:30. The front desk receptionist was discourteous. and lack basic customer service. She did not show us where the elevator was located. The room was freezing cold. When I asked the maintenance man on the 4th level to show us how to turn on the heating, we were told that the heat does not come on until 5:00 pm. He brought us a space heater. At 4:00 am we woke up because the room was again freezing. They had turned the heating off during the night. This hotel is old, and looks like a hostel. Very poor quality. I overheard some guest complaining that their room was not cleaned in 3 days.